Convergys - If you like sales, it may be OK. | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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"If you like sales, it may be OK."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Hickory, NC
Former Employee - Customer Service Representative in Hickory, NC
Doesn't Recommend
Neutral Outlook

I worked at Convergys full-time (Less than a year)

Pros

Good Benefits
Average Pay
Some really good people work there

Cons

Crazy hours
Do not like their heavy handed method of sales

Advice to Management

Ease up on the sales quota - I know you don't call it that, but when a person is trying to sell, and still not making the number of sales you want - you fire them. TO ME THAT IS A SALES QUOTA>

Other Employee Reviews for Convergys

  1. Helpful (1)

    "Little flexibility & opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Valdosta, GA
    Former Employee - Customer Service Representative in Valdosta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys part-time (Less than a year)

    Pros

    Can earn $$$ by selling.

    Cons

    Very strict on rules. Lot of requirements for little pay.


  2. "It's a call center..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cedar City, UT
    Current Employee - Customer Service Representative in Cedar City, UT
    Doesn't Recommend
    No opinion of CEO

    I have been working at Convergys full-time (Less than a year)

    Pros

    -median pay for this type of work
    -has benefits
    -somewhat flexible hours

    Cons

    -thankless work
    -expectation of sales of products you may or may not believe in

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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