Convergys - Happy Satisfied Stressful Convenient Nice | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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"Happy Satisfied Stressful Convenient Nice"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Support Representative in Makati City (Philippines)
Current Employee - Technical Support Representative in Makati City (Philippines)
Recommends
Positive Outlook
Approves of CEO

I have been working at Convergys full-time (More than a year)

Pros

Salary benefits people company location

Cons

Company won't able to re-profile an agent if failing to a different account

Advice to Management

Be More People Friendly

Other Employee Reviews for Convergys

  1. "CVG IMG former full-time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Convergys full-time (More than 8 years)

    Pros

    The teams of technical people on the projects were full of diversity. Everyone pulls together to ensure the job is done.

    Cons

    The sales staff would sell a project without considering the impact to the lower level staff who actually performed the detailed level tasks and work. The result was long, extensive work hours to achieve the promised deliverables.

    Advice to Management

    Seek LOEs from the staff levels who are actually responsible for performing the detailed level tasks and ensuring the software is developed, tested and deployed.


  2. "reapply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Manila, Manila (Philippines)
    Current Employee - Customer Service Representative in Manila, Manila (Philippines)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (Less than a year)

    Pros

    fun to work with the nature of environment.

    Cons

    co employees tend to have an attitude after some time.

    Advice to Management

    help those who are in need of a job. can i reapply?

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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