Convergys - Online Banking Representative | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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"Online Banking Representative"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Online Banking Representative in Saint Louis, MO
Current Employee - Online Banking Representative in Saint Louis, MO
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Convergys full-time (More than a year)

Pros

Monthly incentives based on calls and compliance. Up to $200

Cons

absolutely no room for advancement, low pay for work done, constantly changing policies that can be difficult to adhere to, raises are given every 6 months only if you have not missed any work (planned or unplanned)

Advice to Management

Learn to be organized

Other Employee Reviews for Convergys

  1. "Employees are treated poorly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Hickory, NC
    Former Employee - Team Leader in Hickory, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Frequently allow overtime at the company

    Cons

    High turnover. The company does not value their employees

    Advice to Management

    Allow Team Leaders to be trained


  2. "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T End User Care Billing in Jacksonville, NC
    Former Employee - AT&T End User Care Billing in Jacksonville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (Less than a year)

    Pros

    Worked from home, lengthy training

    Cons

    Was thrown on the phones while we were still in training, it was supposed to be a classroom day but either we went on the phones or received a point for attendance

    Advice to Management

    More role plays during training.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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