Convergys - Great to build experience | Glassdoor

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There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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"Great to build experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Floor Assistant III in Lake Mary, FL
Current Employee - Floor Assistant III in Lake Mary, FL
Recommends
Positive Outlook
No opinion of CEO

I have been working at Convergys full-time (More than a year)

Pros

Easy to move up if you are an ethical and hard worker. Awesome co-workers (depending on your account). Lots of employee appreciation stuff throughout the year. Most supervisors worked their way up from the bottom of the ladder.

Cons

Because it's a vendor site, pay is low compared to positions working directly for the client. High advisor turnover rate.

Advice to Management

Better health plans and a 10% raise would be huge incentive for your workers to stay longer.

Other Employee Reviews for Convergys

  1. "Nothing promising at all."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative (Work At Home)
    Former Employee - Customer Service Representative (Work At Home)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Work at home option.

    Decent starting pay with possible bonus.

    Some vacation days.

    You work with some nice and interesting people. Lower level management are nice and friendly.

    Cons

    Not a long term career, at all. You will not receive any raise, unless you are promoted. Even some promotions do not include raises.

    Benefits are below average.

    A massive amount of policies to follow, and metrics.

    Very quick turnover rate. Most employees don't seem to last over 6 months here.

    Advice to Management

    You need to offer career advancements for all employees, and yearly raises. Promotions should also include a raise. Harder work deserves higher pay.


  2. "Great place to work but unsure of career at same company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at Convergys full-time (More than a year)

    Pros

    Relaxed environment with plenty of work

    Cons

    no plan to move career upward

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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