Convergys - Great advancement, low pay scale | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Helpful (1)

"Great advancement, low pay scale"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Associate Trainer in Clarksville, TN
Former Employee - Associate Trainer in Clarksville, TN
Recommends
Positive Outlook
Approves of CEO

I worked at Convergys full-time (More than 3 years)

Pros

Fast paced, high energy atmosphere with commitment to hire from within. Find a mentor and let them know what you want to do and it will most likely happen if you apply yourself.

Cons

In this part of the country the wages are low for work that pays 5-10k more anywhere else in the US.

Advice to Management

While the work atmosphere is excellent, the financial benefits are less than thrilling. Recognition does not pay the bills.

Other Employee Reviews for Convergys

  1. "Decent experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Recommends
    No opinion of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Laid back atmosphere. Flexible scheduling after you have been around for a while.

    Cons

    Some iffy coworkers. An unreliable bonus system. Corporate was a nightmare.

    Advice to Management

    Pay more.


  2. "The only constant is change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lake Mary, FL
    Former Employee - Anonymous Employee in Lake Mary, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Convergys full-time (More than 10 years)

    Pros

    The physical work environment is acceptable (opportunities for ergonomics); salaries are generally fair; health care and 401K options are good; paid vacation and holiday benefits are standard.

    Cons

    Management enforces excessive work hours, no paid overtime and little-to-no "comp time." The atmosphere is highly political and this applies to raises, promotions and overall treatment. There are excessive levels of middle management and scant-to-no skip level management.

    Advice to Management

    Apply career advancement parameters equally across all salary bands and departments; more closely supervise downward management of middle managers.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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