Convergys - Orem office - not sure why they do what they do. | Glassdoor
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There are newer employer reviews for Convergys

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"Orem office - not sure why they do what they do."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Convergys full-time

Pros

Good management for my team.

Cons

They are shutting us down for unknown reason.

Other Employee Reviews for Convergys

  1. Helpful (1)

    "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Omaha, NE
    Current Employee - Call Center Representative in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Convergys full-time (More than a year)

    Pros

    They have a very relaxed attendance policy

    Cons

    No raises, no support, does not follow through on promises, poor management

    Advice to Management

    Make your employees want to work for you. Train your team leads effectively or hire your agents instead of outsiders. Give bi annual raises and better incentives, better contests and employee recognition.


  2. Helpful (1)

    "Great advancement, low pay scale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Trainer in Clarksville, TN
    Former Employee - Associate Trainer in Clarksville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (More than 3 years)

    Pros

    Fast paced, high energy atmosphere with commitment to hire from within. Find a mentor and let them know what you want to do and it will most likely happen if you apply yourself.

    Cons

    In this part of the country the wages are low for work that pays 5-10k more anywhere else in the US.

    Advice to Management

    While the work atmosphere is excellent, the financial benefits are less than thrilling. Recognition does not pay the bills.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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