Convergys - Great job, not so great management | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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"Great job, not so great management"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Program Ready Trainer in Taylorsville, UT
Current Employee - Program Ready Trainer in Taylorsville, UT
Recommends
Negative Outlook
Approves of CEO

I have been working at Convergys full-time (More than a year)

Pros

Decent pay, nice enviroment, room for advancement

Cons

Management doesn't what's going on, hypocritical at times

Advice to Management

Follow the same guidelines you set everybody else to

Other Employee Reviews for Convergys

  1. "Not bad, if you don't want to stay there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Writer in Cincinnati, OH
    Former Employee - Writer in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Convergys full-time (More than 10 years)

    Pros

    Decent salary and benefits. Many excellent co-workers. I learned a lot, too. It can be a good place to get started.

    Cons

    They are always downsizing. If you are not expecting to be "riffed," you aren't paying attention. If you want to keep a job, go somewhere else.

    Advice to Management

    Quit shrinking the workforce all the time and making people feel expendable.


  2. "Good for college students and young adults"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Valdosta, GA
    Former Employee - Customer Service Representative in Valdosta, GA
    Recommends
    No opinion of CEO

    I worked at Convergys part-time (Less than a year)

    Pros

    Good if you work in a small city or town. Adequate pay and enough overtime if necessary. Easy and quick hiring process.

    Cons

    Its not a very flexible job, especially if you have a demanding school schedule. I had to quit when I started nursing school because of the hours I had to work. When you're new your hours can change without notice. Also there are shift bids every 3 months that and if your not highly ranked they can change your schedule to anything no matter how long you have been working there.

    Advice to Management

    Be more understanding to your employees.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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