Convergys - Good company hear a lot of good stories | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

"Good company hear a lot of good stories"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Cell Phone Technical Support Work From Home in McKinney, TX
Current Employee - Cell Phone Technical Support Work From Home in McKinney, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Convergys full-time (Less than a year)

Pros

Able to get over time if offered

Cons

Don't pay very much as would need to pay bills

Advice to Management

Training they don't help you like they are suppose to to get you ready for the floor they expect you to know what to do.

Other Employee Reviews for Convergys

  1. Helpful (2)

    "Structured fun great support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service and Sales Representative II in Newport News, VA
    Current Employee - Customer Service and Sales Representative II in Newport News, VA
    Recommends
    Neutral Outlook

    I have been working at Convergys full-time (Less than a year)

    Pros

    it's an actual real work at home position. Benefits full part time schedule' not independent contractor and actual employee

    Cons

    I don't really have any cons of being that it's a great work from home jobs I'm just trying to get a schedule change and I heard that it may take a while.


  2. Helpful (1)

    "I am an employee and regret it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cincinnati, OH
    Current Employee - Customer Service Representative in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Convergys full-time (Less than a year)

    Pros

    They have a lot of overtime if you want it.

    Cons

    They do not listen to your scheduling preference. They write you up for NOT harassing customers who call in crying and needing to lower their bill due to a death in the family.I am quitting my job with them and they will not pay me for my last day worked! They say that they have no proof that I worked even though I spoke to my TL twice that day during work and clocked in. I know many other people from my team were experiencing the same issues and although we have plenty of PTO they will not approve it! They are a horrible employer!

    Advice to Management

    Hire new TL's or change the procedures because the only resource we had was our TL who did nothing for us! When we were directed to HR b her they said they could not help and to speak to her!

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

Work at Convergys? Share Your Experiences

Convergys
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or