Convergys - Repetitive | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

"Repetitive"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Cincinnati, OH
Former Employee - Customer Service Representative in Cincinnati, OH
Recommends
Positive Outlook
Approves of CEO

I worked at Convergys full-time (More than a year)

Pros

Working from home ability was great

Cons

Faulty networking from VPN over the server

Other Employee Reviews for Convergys

  1. "Good benefits but horrible shifts"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jacksonville, FL
    Former Employee - Customer Service Representative in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys full-time (Less than a year)

    Pros

    Benefits (you pay for), possible work at home option

    Cons

    You have to be available for ANY shift, any time, to even get hired.

    Advice to Management

    Have set shifts, pay employees more


  2. Helpful (5)

    "A total waste of 8 years of my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management (Rather Not BE Specific) in Omaha, NE
    Former Employee - Management (Rather Not BE Specific) in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Convergys full-time (More than 8 years)

    Pros

    It was close to home. The pay was adequate, barely. SOME of the management was ok. Loved the client I worked with....wish I could have worked with them

    Cons

    Group insurance is a joke...they deny, deny, deny. In 8 years I had 11 managers. Constant reorganization or realignment. Last manager was a first class (expletive deleted). Had 3 site directors in that same time. Moved offices 3 times. I had the same job for the entire time. Annual reviews are a joke. One year I was stack ranked #2 in all of North America for the position I held. Next year I was moved to my last manager and I went to a Needs Improvement status. All because I did not bow down to her. Constant fear of being RIFFED (Reduction In Force)

    Advice to Management

    Make up you mind what you want to do with the company. Changing directions with all the realignment and restructure is totally unnerving to your staff.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

Work at Convergys? Share Your Experiences

Convergys
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or