Convergys - Lots of info in training | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Helpful (1)

"Lots of info in training"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales& Service Agent in Pharr, TX
Former Employee - Sales& Service Agent in Pharr, TX
Recommends
Positive Outlook
No opinion of CEO

I worked at Convergys full-time (Less than a year)

Pros

The pay is great, and they give extra money for working on weekends and attendance.

Cons

The worst part was only having 30 minutes for lunch.

Advice to Management

More floor support need for new agents

Other Employee Reviews for Convergys

  1. "Too Scripted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Convergys full-time

    Pros

    Decent pay, optional overtime, Paid Time Off.

    Cons

    Very scripted, too much emphasis on sales rather than customer service.

    Advice to Management

    Denied PERMANENT Consent should actually mean permanent, not "ask every time they call."


  2. "Interesting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Advocate in Saint Louis, MO
    Current Employee - Patient Care Advocate in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Convergys full-time (Less than a year)

    Pros

    Depending on the project that you work on the schedules are pretty decent.

    Cons

    The facility it self isn't well kept. Many sanitary issues. Sometimes seats are unavailable.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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