Convergys - Employees are not a concern for this company | Glassdoor
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There are newer employer reviews for Convergys

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"Employees are not a concern for this company"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Associate in Hazelwood, MO
Former Employee - Customer Service Associate in Hazelwood, MO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Convergys full-time (Less than a year)

Pros

flexible on rearranging shifts if you need it

Cons

low wages, lie to employees, insufficient training, no on the job support from leaders or management, family life of employees do not matter to company, unclean work areas and bathroom, junior high school like atmosphere

Advice to Management

take care of the employees, they are your best asset, screen applicants better and stand up for your employees when it is necessary

Other Employee Reviews for Convergys

  1. Helpful (1)

    "Ehh.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tucson, AZ
    Former Employee - Customer Service Representative in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Guaranteed 40 hours a week, constant feedback from supervisors, incentives. It's a job.

    Cons

    Disconnect between upper management and team leaders/reps. Disorganized at times. Old software that is slow and has a lot of bugs, which makes it hard to do your job as efficiently as you should be able to. Old facility, old computers. No raises.

    Advice to Management

    Talk to your reps directly more often. Update your programs, computers, & facility.


  2. "It depends..."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Large scale to give enough resources for projects

    Cons

    Threat of layoffs every year

    Advice to Management

    Give more care to employees and their needs

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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