Convergys - Work At Home Agent | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Helpful (3)

"Work At Home Agent"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Jacksonville, NC
Former Employee - Customer Service Representative in Jacksonville, NC
Recommends
Positive Outlook

I worked at Convergys full-time (Less than a year)

Pros

The training was great with plenty of growth oppurtunities, flexible schedules, and pretty good benefits. I worked on a project that was work at home only, it was awesome to be able to roll out of bed and straight to work.

Cons

I never had any complaints about working for this company.

Other Employee Reviews for Convergys

  1. Helpful (1)

    "Upper mgmt was terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Sales Representative II in Arnold, MO
    Current Employee - Customer Service and Sales Representative II in Arnold, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Convergys full-time (More than 10 years)

    Pros

    Middle management was great! Fun people to work with.

    Cons

    Goals are constantly moving targets, never good enough. If you dont hit your goals you lose your schedule bid. Upper mgmt in the site and above dont listen, they pretend like they do.. But, they really just practice standard business politics.

    Advice to Management

    Listen to your people and make changes that matter and count.


  2. Helpful (1)

    "not a bad place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Representative II in Wichita, KS
    Former Employee - Customer Service and Sales Representative II in Wichita, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    honest work honest pay just boring

    Cons

    some of the people who they hire

    Advice to Management

    don't be so reliant on weak team leads you need to invest in stronger leadership the next level up

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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