Convergys - Seems like a good place if you aren't in North America. | Glassdoor
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There are newer employer reviews for Convergys

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Helpful (3)

"Seems like a good place if you aren't in North America."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Instructional Designer in Cincinnati, OH
Former Employee - Senior Instructional Designer in Cincinnati, OH
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Convergys full-time (More than 10 years)

Pros

Lots of locations, opportunities to learn different aspects of the business, opportunities for advancement, and the people are usually great.

Cons

Long time employee, laid-off along with hundreds of others. The cost of business is driving everything and quality can suffer - amazing people with 10, 20, and 30 years of service are being let go and people with little or no experience in other countries are being asked to step in. Not fair to anyone involved - employees, clients, etc.

Other Employee Reviews for Convergys

  1. Helpful (1)

    "I worked for convergys for 2 years"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Convergys full-time

    Pros

    work from the comfort of your own home

    Cons

    constantly changing the metrics. you have to pass all surveys, its always something new you have to meet in metrics.

    Advice to Management

    stop changing metrics


  2. Helpful (1)

    "Was not a bad place to work."

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Jacksonville, FL
    Current Employee - Customer Service Representative in Jacksonville, FL

    I have been working at Convergys part-time (Less than a year)

    Pros

    You could make incentive and bounes.

    Cons

    Being able to sale to the customer.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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