Convergys - A miserable work experience. | Glassdoor
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There are newer employer reviews for Convergys

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"A miserable work experience."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Team Manager in Hickory, NC
Former Employee - Team Manager in Hickory, NC
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Convergys full-time (More than 8 years)

Pros

It was a job that's all.

Cons

If you are not best friends with the upper management you get crapped on everyday.

Advice to Management

Resign, so they can get someone who cares about the people who work there.

Other Employee Reviews for Convergys

  1. "It is a cool place to work for a starter in customer service career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Pocatello, ID
    Current Employee - Customer Service Representative II in Pocatello, ID
    Recommends

    I have been working at Convergys part-time (More than 3 years)

    Pros

    Time or work is flexible. They work with your schedule

    Cons

    because of the nature of the job, it is boring and monotonous

    Advice to Management

    since the nature of the job is boring, the management should create an avenue to make it fun for the employees


  2. "Unlike any other company I have worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Charlotte, NC
    Current Employee - Customer Service Specialist in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Convergys full-time (Less than a year)

    Pros

    they pay 80% of your medical benefits

    Cons

    mandatory over-time at the last minute.6-8 day scheduled in a row to work with doubling back in the middle of the 6-8 day stretch.The turn over rate and firing rate is high

    Advice to Management

    Give specific schedules and overtime is optional not mandatory.No 6-8 day streched schedules.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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