Convergys - Convergys Work At Home Agent | Glassdoor
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There are newer employer reviews for Convergys

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Helpful (5)

"Convergys Work At Home Agent"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Work At Home Agent in Pocatello, ID
Current Employee - Work At Home Agent in Pocatello, ID
No opinion of CEO

Pros

You never have to drive to work.
The hours you save actually give you the time for more quality time for your family

Cons

Not a great job for advancement
Work At Home Software over the last two years has actually become more cumbersome and less user friendly.

Advice to Management

The daily systems are not designed to make the job easier, but actually harder, and add stress. They seem to be designed to keep employees from actually excelling or to make bonus. The system is not designed for the good employee who want to come in early to keep up on current products. You are penalized for coming to work early (AP) to read e-mails or study products even though you are not actually on the time clock.

Other Employee Reviews for Convergys

  1. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    Pros

    opportunity , reward , sharp learning curve

    Cons

    some times too much of work

    Advice to Management

    acknowledge the work


  2. Helpful (1)

    "Alright I guess"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lubbock, TX
    Former Employee - Anonymous Employee in Lubbock, TX
    No opinion of CEO

    Pros

    They provide some tuition reimbursement, as long as you can do the 2 week training full time then they can generally schedule around school schedule.

    Cons

    Place is pretty much a revolving door... they hire just about anyone but good luck getting any raises or bonuses.

    Advice to Management

    The company seems to more and more be leaning towards treating people like a pure statistic rather than a person. I think this lends to less emphasis on quality in the metrics.


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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