Convergys - Pretty good work environment in staff positions | Glassdoor

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There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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"Pretty good work environment in staff positions"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Program Management Assistant
Current Employee - Program Management Assistant
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Convergys full-time (More than a year)

Pros

Fairly consistent work environment, good exposure to a unique industry

Cons

Slow growth potential, no major reward for hard work

Advice to Management

Move bright employees up much more quickly, do a better job hiring on the front end to avoid so much attrition

Other Employee Reviews for Convergys

  1. "do not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Representative in Lubbock, TX
    Former Employee - Phone Representative in Lubbock, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Convergys full-time (Less than a year)

    Pros

    9.25/hr; pay was good; met some really great people in training

    Cons

    they don't work with school schedules even though they say they will; will schedule you when you can't work and write you up for missing work or calling in; poor management; TL's kept changing; when you need help, most of the time there is no one around to help you, you have to figure everything out on your own and hope that you don't break the rules because you will get written up if you don't do it convergys' or comcasts way.

    Advice to Management

    communicate with each other and quit treating the people that answer the phones and do all the work like scum. we are people with lives and families etc. please treat them with respect.


  2. "Sucked the life out of me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Sales Representative II
    Current Employee - Customer Service and Sales Representative II
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Convergys (More than a year)

    Pros

    You get to talk to people all over North America. Multiple calls, so day goes by quickly. Bonuses. Lots of training

    Cons

    No work life balance. Not easy to switch shifts with another employee if something comes up. Not a very friendly work environment. Lonely

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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