Corporacion en Investigacion Tecnologica e Informatica - Great benefits, clients treat you like an idiot | Glassdoor
There are newer employer reviews for Corporacion en Investigacion Tecnologica e Informatica
There are newer employer reviews for Corporacion en Investigacion Tecnologica e Informatica

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"Great benefits, clients treat you like an idiot"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service in Jacksonville, FL
Current Employee - Customer Service in Jacksonville, FL

Pros

Great benefits start day one, the company keeps you updated with training, clean and well maintained facilities, Paid time off. A few of my managers were exceptional, most of them are no longer with the company.

Cons

Unfair company policies toward clients and employees. As a Customer Service representative you are chained to the phone - health breaks limited to scheduled breaks only or the time is counted against you, you are judged by the time you are on the phone with a client. You are encouraged to get on and off phone, no relationship building, not encouraged to give service par excellent. Expectations and requirements change constantly - very unsettling - difficult to do even a lateral move in company - I have a BA and am pigeonholed where I am even though I have other capabilities.

Other Employee Reviews for Corporacion en Investigacion Tecnologica e Informatica

  1. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AML Analyst Temp in Tampa, FL
    Current Employee - AML Analyst Temp in Tampa, FL
    Doesn't Recommend

    Pros

    Good AML training. I like the gym and the cafeteria.

    Cons

    Citi hires a lot of temp workers trained them and let them go.You have a mentor and if your mentor doesn't like you, you don't have a job, even you have a very good review. They truly waste people time. I believe they get money from the government for each temp workers. Citi is the worst place ever.

    Advice to Management

    You need to reinvent the entire AML structure.


  2. "underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    Pros

    global, great people, diverse, great women organizations

    Cons

    management dont want you to move around, grow

    Advice to Management

    offer cross functional rotations within same business lines to increase retention

There are newer employer reviews for Corporacion en Investigacion Tecnologica e Informatica
There are newer employer reviews for Corporacion en Investigacion Tecnologica e Informatica

See Most Recent

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