Costa - Don't Bother if you want a life | Glassdoor
  1. Helpful (1)

    "Don't Bother if you want a life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Costa full-time for less than a year

    Pros

    Non really. Free drinks if you have time to drink them. Cut price food if you get a chance to eat it.

    Cons

    Over worked and understaffed due to ridiculously tight Labour Budgets. Expected to maintain Brand Standards but without the support and understanding from Senior Management that is required. Said Management has no understanding at all of the variance between different stores and how they operate and seem to think every Costa is the same and treat them as such.

    Advice to Management

    Get a grip. Think about your store staff and ensure that every member is looked after and treated with respect. THEN you can worry about Shareholders Dividends and Senior Managements Bonus, because without the support of the front line there wouldn't be any.

    Costa2017-08-12
  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Computer Technician 
    Approves of CEO

    I have been working at Costa full-time for less than a year

    Pros

    Easy Nice Cool Comfortable Climate Great atmosphere

    Cons

    Not flexible Over expect Too much work Not enough time

    Costa2019-04-01

    Costa Response

    April 10, 2019Costa Resourcing Co-ordinator

    We really value our teams’ feedback and it’s important to us that our people feel supported by their line manager and there are procedures in place to ensure this. Thank you for taking the time to leave your review.

  2. "Good colleagues, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader 
    No opinion of CEO

    I worked at Costa full-time for less than a year

    Pros

    Good colleagues; Free Drinks; Half price food

    Cons

    Bad Management; High turn over: Could be very stressful sometimes

    Costa2019-08-11

    Costa Response

    August 13, 2019Costa Resourcing Co-ordinator

    Thanks for the feedback. Your comments have been noted and will form part of our own internal review process

Discover more reviews about Costa.