Costa - Store Manager | Glassdoor
  1. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Blackpool, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Costa full-time for more than a year

    Pros

    Opening times can be better suited for family life than Bar/Restaurants as close earlier. Less admin than I’ve encountered in other Hospitality Management Roles.

    Cons

    Oh dear. What a disappointment: The IT is antiquated, not fit for purpose, and unreliable. The Supply Chains for Stock/Milk are unreliable, often placing you under pressure as a missed/wrong delivery will impact you immediately as stock holding life is short due to storage/dates. There is little true effort to resolve this and will have you pulling your hair out weekly, if not more often. Teams are small, staffing...

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    Advice to Management

    You’re changing too much, too quickly, and without a robust enough trial or implementation plan. It’s farcical, on a weekly basis, and embarrassing. Can you buck the trend with the upcoming sale to Coca Cola?

    Costa2018-11-14

    Costa Response

    November 28, 2018Costa Resourcing Co-ordinator

    Thank you for taking the time and effort to write a review. We will take all your feedback and pass to the relevant teams to help us improve

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Computer Technician 
    Approves of CEO

    I have been working at Costa full-time for less than a year

    Pros

    Easy Nice Cool Comfortable Climate Great atmosphere

    Cons

    Not flexible Over expect Too much work Not enough time

    Costa2019-04-01

    Costa Response

    April 10, 2019Costa Resourcing Co-ordinator

    We really value our teams’ feedback and it’s important to us that our people feel supported by their line manager and there are procedures in place to ensure this. Thank you for taking the time to leave your review.

  2. "Good colleagues, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader 
    No opinion of CEO

    I worked at Costa full-time for less than a year

    Pros

    Good colleagues; Free Drinks; Half price food

    Cons

    Bad Management; High turn over: Could be very stressful sometimes

    Costa2019-08-11

    Costa Response

    August 13, 2019Costa Resourcing Co-ordinator

    Thanks for the feedback. Your comments have been noted and will form part of our own internal review process

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