Costa - manager | Glassdoor
  1. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Swindon, Wiltshire, South West England, England
    Recommends
    Positive Outlook

    I worked at Costa full-time for more than 5 years

    Pros

    good line managers and their supports

    Cons

    long hours , always busy , short staffs

    Advice to Management

    more training need for the people comes from outside the coffee industry

    Costa2019-01-30

    Costa Response

    February 5, 2019Costa Resourcing Co-ordinator

    Thank you for taking the time and effort to write a review. We will take all your feedback and pass to the relevant teams to help us improve.

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Computer Technician 
    Approves of CEO

    I have been working at Costa full-time for less than a year

    Pros

    Easy Nice Cool Comfortable Climate Great atmosphere

    Cons

    Not flexible Over expect Too much work Not enough time

    Costa2019-04-01

    Costa Response

    April 10, 2019Costa Resourcing Co-ordinator

    We really value our teams’ feedback and it’s important to us that our people feel supported by their line manager and there are procedures in place to ensure this. Thank you for taking the time to leave your review.

  2. "Good colleagues, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader 
    No opinion of CEO

    I worked at Costa full-time for less than a year

    Pros

    Good colleagues; Free Drinks; Half price food

    Cons

    Bad Management; High turn over: Could be very stressful sometimes

    Costa2019-08-11

    Costa Response

    August 13, 2019Costa Resourcing Co-ordinator

    Thanks for the feedback. Your comments have been noted and will form part of our own internal review process

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