Costco Wholesale - A great company to work for. Excellent benefits. | Glassdoor

Employee Review

Employee Review

Helpful (6)

"A great company to work for. Excellent benefits."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Area Manager in Orem, UT
Current Employee - Area Manager in Orem, UT
Recommends
Positive Outlook
Approves of CEO

I have been working at Costco Wholesale full-time (More than 3 years)

Pros

Benefits are great with medical, dental, sick pay, bonuses for hourly, and vacation time. Raises are based on hours worked and starting pay is competitive.

Cons

Many of the mangers were promoted based on work ethic. However, in many cases, the hardest workers are not necessarily the best candidates for management. More often than not, managers are often demeaning, and use manipulation rather than persuasion to accomplish tasks. Autocratic leadership runs rampant.

Advice to Management

Hire the best workers but teach them how to manage and lead.

Other Employee Reviews

Other Employee Reviews

  1. Helpful (20)

    "Very stressful Job, Hardest Job ever worked, decent pay.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Sales in Lake in the Hills, IL
    Current Employee - Major Sales in Lake in the Hills, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Costco Wholesale full-time (More than 8 years)

    Pros

    -Free executive membership (must wait till June the next year to get check for 2% back)
    -You see when stuff gets marked down
    -$3-5 per pay check for dental, 2 free cleanings per year most stuff covered at 50% off( caps, crowns, braces, any oral surgery even wisdom teeth.
    -$25-35 per pay check for medical~ 20/80 coverage, $5 co pay, PCP $15, SPC $15, HO $100, ER $50
    - FSA account up to $2K per year plus some roll over, debit card for pharmacy(non taxed)
    -$175 for eye care, plus doctors visit cost ($50)
    -$1000 for hearing aid
    -low cost prescription usually under $20 co pay
    -company matches 401K 50% up to $500 per year
    -401K bonus based on hours worked each year usually around $1200
    -allowed to take out loans against 401K
    -free long term disability
    -1.6% cost for short term
    -low cost life insurance
    -2/ 15 minute paid breaks and 1/30 minute unpaid lunch for 8 hours worked
    -time and a half for each hour worked on Sunday
    -8 paid sick/personal days that can be paid out if not used
    -Paid holidays based on your average hours worked for the previous 6 weeks
    -after 1 year you get 1 week paid vacation, 3 years~ 2 weeks, 5 years ~ 3 weeks, 10 years~ 4 years, 15 years~ 5 weeks.. per year
    -after 25 years of service you get a silver name badge and 25 shares of stock
    - 3 minutes after your time and your not late, 3 minutes before your time and you can leave. you still get paid for those up to 9 minutes you did not actually work.
    - anything worked over 12 hours is double time, but you never even get it.
    -anything worked over 8 hours is over time, but you need a staff level permission for it.

    Cons

    -High stress environment
    -lots of people get in accidents all the time due to work injuries
    -not your typical retail environment, very little workers to help many members. 1 worker for every 400 people, members asked to take a number like at a meat counter)
    -Non-unionized workers in the mid-west
    -most people do not get to take their 15 minute breaks
    -flexible scheduling works to their benefit, Not yours!!! You may have to close one day and then open the next. Not good for people with high blood pressure!!!
    -Lots of people drink energy drinks daily, it's almost as mandatory as rubber grip gloves for stocking.
    -Very little training and they expect a lot. Sink or swim
    -you must smile or you can get in trouble
    - they cut hours all the time to the people topped out and then hire new people making less money.
    - they ask you daily if you want to go home early
    -they schedule you 30 minutes later everyday, just so at the end of the night they can cut them. this way they can say they saved the company money, out of your pocket.
    -they try to make you want to quit by asking you to do more than you can possibly do, just so you quit.. so they can hire people willing to do more for less than your making
    -they force you to sign "write ups" even if legally you do not have to sign them. they put you in an office with two managers and try to convince you, you did something wrong and force you to sign it or you can not leave until you sign the paper.
    -3 strikes your out for the same offense, 4 if they are different
    - you get into trouble if you go over 5 hours and do not take a lunch
    -you get into trouble if you stay over 8 hours without a manager's consent. they hate overtime.
    - you get into trouble if you complain to them that you never received your 15 minute break and they want to leave and you are still scheduled to work. (at the end of the night)
    - they have a really hard time dealing with mentally handicapped people.
    -they force you to sign stuff you do not understand like Facebook/ social media non- discourses. Negative posts are not allowed or it's your job.
    -they cut their people all the time, even when they are busy.(during Christmas)
    -they threaten you with lay offs unless more people take unpaid Winter leave.
    -They only have a full staff when the Corporate comes in to check them out.
    - People are rushed into cleaning and make the store look nice when the people from Oak brook come to see our warehouse.
    -there is never 2 people per cashier unless the big wigs come in.
    -most of the time there is one person working electronics and photo due to reduced hours in photo.
    -people in majors always get put in other areas of the warehouse due to reduced hours of operation in those departments.
    -when a building first opens up it is slow and as the work force ages and grows with costs; the amount of hours supervisors have to work with gets reduced to the point that it hurts the people shopping there. Longer lines and less people to ask for help along with only one guy to ask questions about where stuff is.
    -very dirty place to work with food everywhere
    - very strict about their products on the black marker lines
    -dusting is a nightmare
    - never enough time to get everything done
    - not very organized, night crew doesn't know where the morning crew put it.
    - not very good communication from one shift to the next between co-workers (email only for supervisors and above)
    -supervisors end up making schedules on their own unpaid time.
    -supervisors end up working when they are off the clock to get the job done.
    -supervisors only get paid $2 more than the top person they manage, but always get sent home first to cut hours.
    -supervisors get yelled at daily from upper management
    -supervisors get moved where ever they want to put you along with all management staff every so often.
    -supervisors and managers have to eventually leave the store to another store if they want to grow or they have to step down.
    -supervisors and managers don't get bonuses unless your higher on the ladder. Only AGM and GM get bonuses based on undocumented waste and theft twice a year.

    Advice to Management

    You guys and gals got to stop being so cheap, instead of reducing__ you have to add hours, benefits, and people.

    I have seen my health insurance go from awesome to a little better than average. From a PPO to an HMO with limitations. I don't mind paying more, if the benefits were still there. pet care and assisted reproductive and other expensive operations should be covered like they are in Illinois state law. Become more Gay friendly and stop giving special treatment to married couple. Allow same sex partners to be able to have children too.

    The price of the stock has doubled and the greed of this company has gotten stronger with the new CEO Craig Jelinek. That is why so many managers are stepping down since he became CEO.

    expand people on the floor to help members and put a computer/internet kiosk so members can actually buy what they came for in the first place. So we can stop telling them to go online to costco.com, that really makes people mad to find out that we do not carry it in the store and we lose the sale..


  2. Helpful (1)

    "Great company, just have to find a good warehouse."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Costco Wholesale part-time

    Pros

    The benefits are amazing (401k, health, vision, and dental), the pay is great, school leave, vacation, everyone is very friendly, and your hard work pays off... Well, supposedly.

    Cons

    Not much room for growth. After four years of being a cashier assistant there was a posting for 3 cashier positions which went to people who have been with the company for more than 6 years. You are doing the same thing day in and day out, and the late night hours can get to you. You are pushed really hard to go faster and do a better job which results in more injuries than profits.

    Advice to Management

    Focus your energy equally between the day and night crew. It's not fair when the day crew is getting all the BBQs and perks and night crew has to literally clean up the day crews mess.

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