CouchSurfing - The first startup I have found that feels like a real family. | Glassdoor
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There are newer employer reviews for CouchSurfing

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"The first startup I have found that feels like a real family."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in San Francisco, CA
Current Employee - Anonymous Employee in San Francisco, CA
Recommends
Positive Outlook

I have been working at CouchSurfing full-time (Less than a year)

Pros

Really smart people, regular work hours, in-house chef, amazing office space, travel stipend to visit other countries and use the product.

Cons

Lots of change (both in technology and personnel)

Advice to Management

With any startup, there are tough decisions on how to grow the company to support new projects. If the current management team continues be honest about "change", then the company and product will continue to improve.

Other Employee Reviews for CouchSurfing

  1. Helpful (1)

    "Best decision I ever made"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in San Francisco, CA
    Current Employee - Current Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at CouchSurfing full-time (More than 3 years)

    Pros

    ...was coming to work for Couchsurfing.
    The people Couchsurfing attracts are dedicated, intelligent, optimistic, hard-working, professionals who want to change the world for the better, and have a positive outlook reflective of that desire.
    This means that people here are aligned in our mission to facilitate people all over the world to connect in meaningful ways, by creating the best tool possible for doing so.
    Open, frank communication is the norm among the staff, including upper management.
    We all know each other, and eat meals together every day.
    Management creates opportunities for learning and growing into new positions for those with aptitude and drive. They are clear with staff about deliverables and job performance expectations, and make every effort to facilitate us reaching our goals.
    We work collaboratively. I feel my experience and input here is valued.
    It is fun! People here laugh a lot, and care a great deal about what we do, and who is affected by it.

    Cons

    The transition from the Couchsurfing of yesteryear to what Couchsurfing is now has been intense. Having been through several iterations of this organization's business structures, I can say that, as difficult as the staff, site, and communication changes have been, this organization, and the community that is persevering, is going to be better off for the changes, Dramatically so.
    However, in this crucial period, the multiple challenges of supporting our members in their endeavors, creating the most amazing site possible for them, maintaining our dedication to the safest and healthiest community of sharing individuals, and communicating about all of these things effectively is a real challenge. Exciting and daunting every day.

    Advice to Management

    Keep doing what you're doing: reaching out to individual members with experience who believe in what we're doing and take their advice, being diligent in taking the global perspective and considering all of the factors when making decisions, working collaboratively with your whole staff.


  2. Helpful (2)

    "Dynamic, performance-based workplace that's finally gaining momentum"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Team Leader in San Francisco, CA
    Current Employee - Product Team Leader in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at CouchSurfing full-time (Less than a year)

    Pros

    Couchsurfing has (finally) completed planned lay-offs of low-performing staff and is now picking up a huge amount of momentum. The company is moving at the speed of other consumer internet startups: using Agile-ish processes to iterate quickly against clear, high level strategy from an experienced, intelligent, well-liked, and well-respected leadership team.

    I'm an experienced, choosy product leader and I could get a similar job at many well-known consumer internet startups. But, like I said, I'm choosy. I wanted to work with an experienced management team in part because I'm tired of working for young men with no experience and a lot of entitlement.

    I've never worked with a leadership team that I liked or respected more than the current leadership of Couchsurfing. The engineers are curious, skilled, flexible, and happy. The community team is also fantastic; walking that very difficult line between tactical and strategic communication with a well-established userbase.

    The pay, perks, benefits and culture are awesome. I've spent many super fun nights out with my coworkers, who are now some of my closest friends. I'm honored to work with these people every day working to connect people across the world.

    Cons

    There's a ton of work to do to repair the relationship between the company and the community of Couchsurfing. Couchsurfing (the company) has a history a poorly thought-out products and mismanaged communications when it was run by the (recently laid off) original staff. If you work at Couchsurfing you'll spend quite a bit of time dealing with the legacy product, which for experienced product designers and developers can be a nightmare.

    Advice to Management

    Keep moving.

There are newer employer reviews for CouchSurfing
There are newer employer reviews for CouchSurfing

See Most Recent

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