CouchSurfing - Dynamic, performance-based workplace that's finally gaining momentum | Glassdoor
There are newer employer reviews for CouchSurfing
There are newer employer reviews for CouchSurfing

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Helpful (2)

"Dynamic, performance-based workplace that's finally gaining momentum"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Product Team Leader in San Francisco, CA
Current Employee - Product Team Leader in San Francisco, CA
Recommends
Positive Outlook

I have been working at CouchSurfing full-time (Less than a year)

Pros

Couchsurfing has (finally) completed planned lay-offs of low-performing staff and is now picking up a huge amount of momentum. The company is moving at the speed of other consumer internet startups: using Agile-ish processes to iterate quickly against clear, high level strategy from an experienced, intelligent, well-liked, and well-respected leadership team.

I'm an experienced, choosy product leader and I could get a similar job at many well-known consumer internet startups. But, like I said, I'm choosy. I wanted to work with an experienced management team in part because I'm tired of working for young men with no experience and a lot of entitlement.

I've never worked with a leadership team that I liked or respected more than the current leadership of Couchsurfing. The engineers are curious, skilled, flexible, and happy. The community team is also fantastic; walking that very difficult line between tactical and strategic communication with a well-established userbase.

The pay, perks, benefits and culture are awesome. I've spent many super fun nights out with my coworkers, who are now some of my closest friends. I'm honored to work with these people every day working to connect people across the world.

Cons

There's a ton of work to do to repair the relationship between the company and the community of Couchsurfing. Couchsurfing (the company) has a history a poorly thought-out products and mismanaged communications when it was run by the (recently laid off) original staff. If you work at Couchsurfing you'll spend quite a bit of time dealing with the legacy product, which for experienced product designers and developers can be a nightmare.

Advice to Management

Keep moving.

Other Employee Reviews for CouchSurfing

  1. Helpful (1)

    "Empowered and encouraged to be creative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at CouchSurfing full-time (Less than a year)

    Pros

    Couchsurfing is a small startup with a very passionate userbase that have had life changing experiences through Couchsurfing. The company is currently totally redeveloping the entire website, along with its mobile apps, giving employees a unique opportunity to solve complex problems while having the freedom of creating new solutions.

    All of the teams and employees are empowered to come up with solutions, with management acting as good mentors and guides. I've found all of the management very easy to talk to, and always open for feedback.

    My favorite part about working at Couchsurfing is seeing the company working on new and better technology to solve problems the community has been dealing with for many years. I'm excited for the world to see a modern Couchsurfing service that makes it easier for members to have amazing experiences.

    Cons

    In contrast to most startups, Couchsurfing has been around for nearly 10 years. During this time, the website became quite outdated and dysfunctional, and the community's relationship with the company started to sour. The current Couchsurfing staff are remaking the entire website, while also rebuilding and repairing relationships with some of the long-time members.

    Advice to Management

    Push hard, stay focused, and keep the vision of a better Couchsurfing in the minds of everyone


  2. Helpful (15)

    "A great idea going quickly down the drain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at CouchSurfing full-time (Less than a year)

    Pros

    Group meals and fun office space.

    Cons

    Gross mis-management issues destroying the unique vibe and replacing it with a culture of fear and "Yes Men".

    When I started, this seemed like the best job ever. Even in just the year or so that I've been here I've seen the company rapidly decline. Any sort of mission or vision focus has been completely erased. Most of the original people have quit or been let go through regular mass layoffs. Those who have managed to hang on to their jobs have learned to do whatever the head guy tells them to and not to ask questions. My job is no longer about making decisions or creating, it's about pushing buttons. I just hope I can hang on to it long enough to find a new one elsewhere. There's no passion here any longer.

    I hope the Couchsurfing community finds a way to survive with CS or without.

    Advice to Management

    Best of luck to you. I hope I can leap frog onto the next job before you fire me.

There are newer employer reviews for CouchSurfing
There are newer employer reviews for CouchSurfing

See Most Recent

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