Coursera - Cultural nightmare, leadership disaster, and no moral compass | Glassdoor
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There are newer employer reviews for Coursera

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Helpful (79)

"Cultural nightmare, leadership disaster, and no moral compass"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Mountain View, CA
Former Employee - Anonymous Employee in Mountain View, CA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

It's fun to be a part of a rocket ship, especially one that is viewed so positively by the public and the press.

Cons

Two co-CEOs with too much ego to realize neither is qualified to run a company leads to the worst leadership team ever. The situation is so bad, in fact, that their investor (KPCB) forced on them another executive - so now they have two CEOs and a President. The culture is so bad that other than the original students (at Stanford) under Daphne and Andrew (in the CS department), most early employees leave as soon as they hit their one year vesting cliff. Since so many employees leave in disgust, the leadership has begun request they sign a Non-Disparagement Agreement.

Although the company built its reputation on a veneer of social impact and the motto of "Do what's best for the student," they've done nothing to back it up and lacks any clear mission statement. Leadership has been brought in from YouTube and NetFlix, and even at 50+ people, there are only three educators on staff. Although classes remain free, no effort has been spent to improve - or even measure - student learning or outcomes, and Coursera ignores even the most basic fact of education - that students do not learn by watching videos and regurgitating facts. Then again, with a completion rate below 5% for most classes, it's not clear people even succeed in watching the videos.

Other Employee Reviews for Coursera

  1. "Amazing place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coursera part-time

    Pros

    Happy work place
    Friendly people
    Work life balance

    Cons

    To be honest, I had an amazing experience working there


  2. Helpful (1)

    "Oblivion awaits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Coursera full-time (More than a year)

    Pros

    Used to have smart people.
    Still has a huge brand legacy.

    Cons

    The company just hasn't adapted since forever.
    Zero coordination... One branch has no idea what the rest of the teams are upto. Only reference to others is while shovelling responsibility and blame.
    Personal ego is the only thing paramount in critical decisions even when there is data-based evidence pointing to the contrary.
    Ineffective and unproductive people abound and thrive, thanks to rampant politics.
    There is sub zero levels of respect for managers / mentors because they just aren't capable of aiding your growth as a professional.

    Advice to Management

    Get more competent people to the "management".
    Cultivate leaders from within.

There are newer employer reviews for Coursera
There are newer employer reviews for Coursera

See Most Recent

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