Coventry Health Care - Overall | Glassdoor
There are newer employer reviews for Coventry Health Care
There are newer employer reviews for Coventry Health Care

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Helpful (1)

"Overall"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Associate Cust Serv Spec in Newark, DE
Current Employee - Associate Cust Serv Spec in Newark, DE
Recommends
Positive Outlook
Disapproves of CEO

I have been working at Coventry Health Care full-time (Less than a year)

Pros

overall atmosphere, good people, friendly customers, bonus',, raises

Cons

sick /vacation days hard to come by on calendar, 30 minute lunch

Other Employee Reviews for Coventry Health Care

  1. Helpful (1)

    "Life at First Script"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Coventry Health Care full-time (More than 5 years)

    Pros

    The pay is higher than other call centers, pretty easy job overall. If you get "in" then you're set, otherwise you wind up just being another body that fills the chair.

    Cons

    management plays favorites, depending on the "team" you are on. Upper management is a double edge sword, does not support you in the long run.

    Advice to Management

    Stop playing favorites and encouraging negative competition. Recognize your good employees rather than allowing them to leave to save on some $, customer satisfaction would be much higher.


  2. Helpful (4)

    "Overworked and under paid dissatisfied employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Coventry Health Care full-time (More than a year)

    Pros

    Skilled cemployees
    Always work to do, not much down time

    Cons

    Benefits
    Pay
    Stiff, dry corporate culture
    Good work goes unacknowledged
    High expectations for average pay

    Advice to Management

    It is easy to tell that many employees are very unhappy here and it's no secret why. Expectation is for salaried employees to take on a very heavy workload for average pay and little-to-no acknowledgement for a job well done. I literally feel like I am being worked to death all-the-while, my VP could walk by and wouldn't be able to tell you who I am or what project I support. Very segregated. If management supported a better, more diverse culture in the work place, it might be tolerable on a daily basis. Would not refer anyone to work here, especially if you have a bright personality. This company will not support you.

There are newer employer reviews for Coventry Health Care
There are newer employer reviews for Coventry Health Care

See Most Recent

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