Cox Communications - Friendly environment, but little career development. | Glassdoor
There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

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"Friendly environment, but little career development."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Approves of CEO

Pros

Cox has a great work/life balance. Schedules are flexible and the work environment is great. There are also great benefits.

Cons

It is very hard to advance in the company. Many upper level jobs are filled from the outside. Senior management often is not in touch with workers below them.

Advice to Management

Take more time to help your employees grow as professionals. Nature your current employees. Try to lead instead of just following what other companies are doing.

Other Employee Reviews for Cox Communications

  1. "Awesome company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Open door policy is the best. We are encouraged to share our ideas, and leadership support changes for the better. Managers typically don't micro manage either!

    Cons

    Not a serious downside, but we don't do alot of events -- like company picnics -- but it's a good sacrifice to keep the company financially stable.


  2. Helpful (1)

    "They started making us tech support agents sell stuff, which wasn't in our original job description."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Video Tech Support
    Current Employee - Video Tech Support
    No opinion of CEO

    Pros

    Relaxed work enviornment
    good benefits
    decent vacation
    coworkers

    Cons

    your schedule changes every six months unless you're one of the top performers
    even tech support is expected to do some sales

    Advice to Management

    Don't make your tech support do lead generation--leave that to the folks in sales!

There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

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