Cox Communications - An Excellent Place To Work | Glassdoor
There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

Helpful (2)

"An Excellent Place To Work"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Atlanta, GA
Current Employee - Anonymous Employee in Atlanta, GA
Recommends
Positive Outlook
Approves of CEO

I have been working at Cox Communications full-time (Less than a year)

Pros

Employees are valued. My department works extremely hard, at full steam at all times. Yet, the management always seems to know when and how often to have fun days. I have been there for a short while and we have already had 2 or 3 team events. My last company, I was there almost a year and we had one event (Christmas lunch does not count).

Cons

More work than there is time to get it done. Yet, compared to where I was, this is a plus! I can't really think of any.

Advice to Management

Don't ever loose sight of where your best assets lie - in your human capital. If you never forget the human factor in your B2B and B2C endeavors - you will never fail.

Other Employee Reviews for Cox Communications

  1. "not a bad outfit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cable Technician in Omaha, NE
    Current Employee - Cable Technician in Omaha, NE
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than a year)

    Pros

    good pay " i was a contractor" making commision...

    Cons

    slow work in the winter months

    Advice to Management

    uhh?


  2. Helpful (5)

    "Started out great, ended up a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Retention Representative in Rancho Santa Margarita, CA
    Former Employee - Customer Retention Representative in Rancho Santa Margarita, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cox Communications full-time (More than 3 years)

    Pros

    Great benefits, great office, open door policy with managers.

    Cons

    Although there is an open door policy with managers your feedback is listened to but not acted upon. When I first started it was great, felt secure in my job daily, made good money, great atmosphere. That steadily changed after they started firing everyone and micromanaging everyone to death. I guess the managers were trying to justify their bloated salaries? I'm not sure what they did outside of bring in donuts on Saturday's anyways. Basically on the retention floor, if you ain't cheating, you ain't trying. It's crazy the what reps will do and be rewarded for it, and then others will be fired. Silly job, silly management. Also, when about 25% of the sales floor is out on LOA for "stress" you might have a problem.

    Advice to Management

    Get a clue, your product sucks and ATT is literally lapping you right now. Cox internet is the only viable product to offer. Also, the company spent BILLIONS to launch wireless? Good call on that one!!! What person that makes millions a year couldn't foresee problems with cut rate phones and only 3G service? Seriously, you guys look like idiots. The people at the top should be fired, but instead you pass that along to those who take your orders. It's a joke.

There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

Work at Cox Communications? Share Your Experiences

Cox Communications
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or