Cox Communications - Customer Care | Glassdoor
There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

"Customer Care"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Phoenix, AZ
Current Employee - Anonymous Employee in Phoenix, AZ
Recommends
Approves of CEO

I have been working at Cox Communications full-time (More than 3 years)

Pros

Good pay, Free cable and Working at home great place to work lots of vacation time.

Cons

Prices for service keep rising and harder to get customer to upgrade or add service

Advice to Management

Good management

Other Employee Reviews for Cox Communications

  1. Helpful (1)

    "Great environment including co-workers and supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Las Vegas, NV
    Current Employee - Technical Support Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (Less than a year)

    Pros

    Fair pay, great benefits, sometimes free food and many many gifts and bonuses

    Cons

    Spend more time with customers and take whatever you need to fix the issues.

    Advice to Management

    Management is almost perfect.


  2. Helpful (1)

    "This company has a lot of veteran employees which says a lot about the company environment that turnover is that low."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in Atlanta, GA
    Current Employee - Systems Administrator in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than 10 years)

    Pros

    Flexible work schedule, competitive paid-time off, commensurate salary ranges, good community contributor, reasonable health benefits, loads of employee discounts

    Cons

    Does not facilitate work from home

There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

Work at Cox Communications? Share Your Experiences

Cox Communications
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or