Cox Communications - Overall a great place to work - until you hit the glass ceiling | Glassdoor
There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

Helpful (1)

"Overall a great place to work - until you hit the glass ceiling"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Operations in Rancho Santa Margarita, CA
Former Employee - Operations in Rancho Santa Margarita, CA
Recommends
Neutral Outlook
No opinion of CEO

I worked at Cox Communications full-time (More than 5 years)

Pros

Competitive pay
Excellent benefits
Comfortable work environment
Reasonable expectations of employees
Traditional and alternative shifts (i.e. 4 x 10 hour days)
Positions generally posted for internal candidates first

Cons

Can be difficult to be promoted
Pay scale rises quickly, then tops out with nowhere else to go
College degree required for many (if not most) positions

Advice to Management

Value your long-time employees and give them opportunities to advance and make additional contributions to the company, regardless of degree status. Be sure to stay ahead of changing times and technology. What will you do when everyone streams their content and cable TV is a distant memory?

Other Employee Reviews for Cox Communications

  1. Helpful (1)

    "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior WiFi Network Engineer in Dunwoody, GA
    Former Contractor - Senior WiFi Network Engineer in Dunwoody, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cox Communications as a contractor (More than a year)

    Pros

    -Great Talent
    -Good facilites
    -Strong knowledge in the markets

    Cons

    -Corporate funds things in a weird way. I watched a contractor get pushed out by 2 lower level engineers after he had spent 18 months building the system. All of this was under a brand new 1st time manager.

    Advice to Management

    Only hire seasoned managers of groups. I've watched a group struggle now that a teams greatest asset walked out the door.


  2. Helpful (1)

    "Great pay and opportunity, though frustrating at times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Ambassader in San Diego, CA
    Current Contractor - Ambassader in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cox Communications as a contractor (Less than a year)

    Pros

    Pay is great
    Opportunities for advancement
    No experience required
    Flexible work schedule
    Very little supervision

    Cons

    Standing all day (8-9 hours) at wal-marts/ best buys
    Management is slow to deal with issues
    Promotions become increasingly hard to sell
    Lots of customer complaints
    The best selling employees often lie about promotional periods and pricing, management ignores this only caring about numbers and they are rewarded and made positive example of

    Advice to Management

    Discourage dishonest selling
    Listen to employees and work harder to resolve issues


There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

Work at Cox Communications? Share Your Experiences

Cox Communications
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or