Cox Communications - Cox Communications | Glassdoor
There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

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"Cox Communications"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Neutral Outlook
No opinion of CEO

I worked at Cox Communications full-time (More than 10 years)

Pros

Employee centric environment is a plus

Cons

regionalization has had negative impacts

Other Employee Reviews for Cox Communications

  1. Helpful (2)

    "anti-sales culture at Cox Business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cox Communications full-time (Less than a year)

    Pros

    - company is active in the community
    - strong brand
    - good benefits including medical, dental, 401k, discounts on services
    - not many jobs in most cities and this company is hiring

    Cons

    Zero support from management, service delivery, or construction. There is a strong anti-sales culture at Cox Business, you will struggle with every department to get your customer's service installed. No one is doing their job or cares about the customer and only sales is held accountable. I had so many errors on my orders from every single direction and I had to constantly clean up other departments mistakes. Management is aware of these issues but they are too incompetent and impotent to actually fix things.

    Advice to Management

    Support your sales reps, give them the tools to succeed. Do not offer to take over issues or improve processes and then fail to deliver on your promises. Find out why other departments are failing and open your eyes to how it impacts sales.


  2. Helpful (1)

    "Great and family people oriented"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in San Diego, CA
    Current Employee - Network Engineer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than 10 years)

    Pros

    flexible, honest and look out for the best interest of all

    Cons

    plays to politically correct at times

    Advice to Management

    hol more people accountable for their actions or words


There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

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