Cox Communications - Great employee-centric company but expect to put in extra hours! | Glassdoor
There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

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Helpful (2)

"Great employee-centric company but expect to put in extra hours!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Applications Support Specialist in Atlanta, GA
Current Employee - Senior Applications Support Specialist in Atlanta, GA
Recommends
Neutral Outlook
Approves of CEO

I have been working at Cox Communications full-time (More than 3 years)

Pros

Pension, 6% 401k match, bonus, great health insurance, outstanding vacation time, great facilities, and diversity of employees, technology, and opportunity to grow.

Cons

Declining culture, decreasing budgets, and efficiency driving better employees to other companies.

Advice to Management

Spend more time hiring qualified employees, so your good employees don't have to make up the difference.

Other Employee Reviews for Cox Communications

  1. Helpful (3)

    "Good company to work for, although culture is changing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Approves of CEO

    I worked at Cox Communications full-time

    Pros

    Good company to work for. Good corporate culture, but it is changing. Overall, Cox is good to its employees. Generous Holiday & PTO. Offers professional development training. Compensation was good, but recent annual increases were minimal (~3%).

    Cons

    The pay-TV industry has transitioned from a growth industry to a mature industry where competitors are competing for share. Cox went through a realignment in 2011 and 2012 to be more competitive. These changes, the realignment process, and struggles to stem net subscriber losses has damaged employee morale and the corporate culture.


  2. Helpful (2)

    "It started out great..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Chesapeake, VA
    Former Employee - Technical Support Representative in Chesapeake, VA
    Recommends
    No opinion of CEO

    I worked at Cox Communications full-time (More than a year)

    Pros

    Free Services
    Promotional Swag
    A lot of Free Food
    Camaraderie and sense of being in trenches with co workers
    Good, transferable experience

    Cons

    Way too much emphasis on bottom line, not enough on serving the customer
    Lack of support for the Front Line
    Too scripted, impersonal

    Advice to Management

    ...would be pointless

There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

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