Cracker Barrel - worst restaurant job I've had in 30 years | Glassdoor
There are newer employer reviews for Cracker Barrel
There are newer employer reviews for Cracker Barrel

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Helpful (2)

"worst restaurant job I've had in 30 years"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Am Restaurant Server in Tampa, FL
Current Employee - Am Restaurant Server in Tampa, FL
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Cracker Barrel part-time (More than a year)

Pros

None that I can think of....

Cons

-poor customer service: "one stop shop" means you give your order the minute you hit your chair, you get slapped with your bill when your food comes, and we are NOT to engage you in conversation, because they want you OUT of there in 29 minutes, so they can fill the table again
-how do YOU feel, as the "guest" about unused butters, jellies, honey, creamers being used over & over again, even if they fell on the floor??
-you rarely see your original server, because we have to run food to someone else's table, and we can't get back to you
-filthy flatware, dishes, glasses, coffee cups...they don't take the time to clean/drain the dishwashers...I've found muffins inside of coffee cups that are supposed to be clean...
-tips are average of $1 per person
-looking for a REAL job, they're just hard to find, but embarassed to be serving here -this isn't customer service, this is salmonella waiting to happen...

Advice to Management

put your money where your mouth is, and start treating your "guests" AND your employees the way you claim you do in your employee manual....

Other Employee Reviews for Cracker Barrel

  1. Helpful (1)

    "Too Good to be True"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher/Busboy in Lynchburg, VA
    Current Employee - Dishwasher/Busboy in Lynchburg, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cracker Barrel part-time (Less than a year)

    Pros

    benefits IF full-time
    good pay
    not that many pros mostly cons

    Cons

    worked for over 1 month & was never given full time hours; even though I asked for them constantly
    no break times allowed if over 18
    was told in interview that there would always be at least 4 dishwashers during every shift - never happened

    Advice to Management

    compare notes with other managers before yelling at staff for doing what another manager asked them to do


  2. "allright place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grill Cook in Pooler, GA
    Current Employee - Grill Cook in Pooler, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel full-time (More than 5 years)

    Pros

    they are very flexible with the schedule, the pay is decent, and can easily tranfer to other stores around the country

    Cons

    hours can really fluctuate during the year, they hire too many employees during the off season, if your trying to move into management it is very time consuming

    Advice to Management

    incentives for making goal hours, food costs, etc. And holiday pay for working Thanksgiving would be appreciated

There are newer employer reviews for Cracker Barrel
There are newer employer reviews for Cracker Barrel

See Most Recent

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