Cracker Barrel - Wonderful Management and Awesome Work Environment | Glassdoor
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"Wonderful Management and Awesome Work Environment"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Waitress in Chattanooga, TN
Former Employee - Waitress in Chattanooga, TN
Recommends
Positive Outlook
No opinion of CEO

I worked at Cracker Barrel part-time (Less than a year)

Pros

The management at the Shallowford Road Cracker Barrel in Chattanooga, TN is top-notch. They treat you with respect while helping you achieve the most you can with the job. They are extremely supportive and you can rely on them to be there when you need them. Also, they work with you during those stressful times on the job. They will roll up their sleeves and pitch in to get the work done and serve the customers in the best way possible. The management and team work mentality create a nurturing work environment that allows servers to complete their tasks and maintain great customer service. The STAR reward program is a great incentive for the servers.

Cons

It can be stressful and chaotic at times with the number of menu items and the combinations of food. Also, the promise of having certain items to the table in a set amount of time can be extremely overwhelming. The dress code is limiting, but I understand the need for it to be in place.

Advice to Management

Check out how the managers run the Cracker Barrel at Shallowford Rd. in Chattanooga, TN. When I worked there about 4 years ago, they were awesome and would be great models for the rest of the company.

Other Employee Reviews for Cracker Barrel

  1. "Depends on management and fellow employees for the ideal experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Downingtown, PA
    Current Employee - Anonymous Employee in Downingtown, PA

    I have been working at Cracker Barrel part-time (More than a year)

    Pros

    Can be a laid back atmosphere, depending on the individual managers, instructions and productivity can be consistent or extremely variable and unpredictable. In my opinion, this is just a job to hold me over until i get a career oriented job that is degree based.

    Cons

    NOT my idea of a professional work environment. The reasons people get fired are quite outrageous and when relieval of position is quite necessary... it never happens and the employee gets several tens of hundreds of write ups (an exaggeration of course)... simple things like extremely serious verbal altercations towards fellow employees, as well as with management itself does NOT result in termination, but something as small as not asking permission to eat a corn muffin could...yet eating a steak doesnt.

    Advice to Management

    Consistency is key. Communication is key. When management has varying opinions and stances on certain subjects and guidelines and rules and regulations, that can create alot of confusion amongst your employees. Hire a higher quality employee so that the employees that are there who truly enjoy their jobs and truly want to make a difference in the company, do NOT have to put up with extreme disrespect, vulgarity and just general disconcern for fellow employees.


  2. "Have to be a workhorse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Columbus, OH
    Current Employee - Associate Manager in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel full-time (More than 8 years)

    Pros

    pay is good
    consistency
    meet alot of nice people

    Cons

    not much time off, some shifts only have 8 hours between them

There are newer employer reviews for Cracker Barrel
There are newer employer reviews for Cracker Barrel

See Most Recent

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