Crescent Hotels & Resorts - Front Desk Agent | Glassdoor
There are newer employer reviews for Crescent Hotels & Resorts
There are newer employer reviews for Crescent Hotels & Resorts

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"Front Desk Agent"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Front Desk Agent in Oklahoma City, OK
Current Employee - Front Desk Agent in Oklahoma City, OK
Recommends
Positive Outlook
Approves of CEO

I have been working at Crescent Hotels & Resorts full-time (Less than a year)

Pros

-Great work atmosphere/culture, excellent HR staff
-Decent benefits (401k plan with employer matching, and life/health insurance)
-Decent employee rates at Crescent Properties
-Recognition of hard working employees

Cons

-Pay/raises should honestly be a bit higher...for the duties and responsibilities there are at the front desk at a large & busy property, $11-12 is more appropriate to start with, and the annual raises should be higher

Advice to Management

-Add properties in the north/northwest Houston area!!
-Keep up the great work culture and constructive approaches to correcting/coaching issues...positivity and compassion, along with recognition and rewarding great work, goes a very long way with employees!

Other Employee Reviews for Crescent Hotels & Resorts

  1. Helpful (1)

    "Restaurant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager
    Former Employee - Restaurant Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Crescent Hotels & Resorts full-time (More than 3 years)

    Pros

    You have access to a large portfolio of discounted hotels.

    Cons

    The management is terrible. They lack strategic insight and do their best to drive the previous management's leadership team out.

    Advice to Management

    Don't be so quick to push out the previous management's leadership team. As a result of your actions, at least at the hotel I worked at in Virginia, the business suffered and a mass exodus of employees at all levels occurred. That said, the GM you hired was particularly bad.


  2. Helpful (1)

    "Great four years of success, progress and loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FOM in Dallas, TX
    Former Employee - FOM in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crescent Hotels & Resorts full-time

    Pros

    Great company to work for if you want to work hard and grow . Very humble high leadership ! A special thank you to the VP of operations Evan Studer and VP of HR Kristi Miller , both are an embodiment of modestly and caring about company managers.

    Cons

    Keep it up ... Way to go

         .

    Be more aggressive in getting into the luxury market, and upscale brands.

    Advice to Management

    Nothing , but management life balance is something to Look at .

There are newer employer reviews for Crescent Hotels & Resorts
There are newer employer reviews for Crescent Hotels & Resorts

See Most Recent

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