Crumbs Bake Shop - Crumby Experience | Glassdoor
There are newer employer reviews for Crumbs Bake Shop
There are newer employer reviews for Crumbs Bake Shop

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"Crumby Experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in New York, NY
Former Employee - Sales Associate in New York, NY
Doesn't Recommend
Negative Outlook

I worked at Crumbs Bake Shop part-time (Less than a year)

Pros

Free baked goods & beverages
Tips & salary
Gaining experience in food retail
Great store staff
Excellent training program (before Starbucks)

Cons

Horrible communication between mid and upper management
Bad hours (not always flexible or adjustable to your daily schedule)
Work/life balance is awful
Terrible training program (since Starbucks)

Advice to Management

Visit the stores more often and know when you have sinking ships. Go to the commissary on the regular basis because there is no excuse for receiving stale cupcakes and other baked goods in the stores. Find better ways of communicating...no employee should ever have to learn about a major company change through a customer (especially if he/she is an investor). Review the store management team every other month (including DMs). As a customer, I heard a DM call a current employee "ratchet" (the DM did not know I was a former employee). Please, please test new employees on how they handle products, not just knowledge of products. I have seen new employees touch pastries and cupcakes with their bare hands (not gloved) and giving it to the customer.

Other Employee Reviews for Crumbs Bake Shop

  1. "decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in New York, NY
    Former Employee - Associate in New York, NY
    Recommends
    Negative Outlook

    I worked at Crumbs Bake Shop full-time (More than a year)

    Pros

    decent pay, job mobility, fun environment, easy dress-code, nice managers.

    Cons

    no benefits, some negative reinforcement.

    Advice to Management

    Some upper management used scare tactics on employees, it wasn't good for positive morale.


  2. "Bleh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Negative Outlook

    I worked at Crumbs Bake Shop part-time (More than 3 years)

    Pros

    Good Salary when I worked there. Coworkers are awesome, managers were fair..including the district manager

    Cons

    The company can be very disorganized and greedy.-Managers have their favorites. -Scheduling can be a mess.

    Advice to Management

    Get it together. Know when to fire your employees please. If someone does not show up to work for 3 days in a row without a phone call. FIRE THEM.

There are newer employer reviews for Crumbs Bake Shop
There are newer employer reviews for Crumbs Bake Shop

See Most Recent

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