CubeSmart - A good place to learn customer service | Glassdoor
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There are newer employer reviews for CubeSmart

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"A good place to learn customer service"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager in Knoxville, TN
Former Employee - Store Manager in Knoxville, TN
Recommends
Neutral Outlook
Approves of CEO

I worked at CubeSmart full-time (More than a year)

Pros

Good management support and decent on the job training

Cons

Employees were transferred from store to store too often

Other Employee Reviews for CubeSmart

  1. Helpful (3)

    "Great job, as long as it comes with living accommodations"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Riverside, CA
    Former Employee - General Manager in Riverside, CA
    No opinion of CEO

    Pros

    The 'free' apartment is by far, one of the best perks you could get in a job of this level. The benefits package offered is also highly competitive for a job at this pay scale.

    Cons

    If you do not get an apartment as a General Manager, the company will try to tell you that a 1-2 dollar per hour raise ($172-$344 per month) is equal to a free apartment with free utilities, which in the market I worked in, worth 1200-1500 per month.

    Advice to Management

    Please understand that when you hire people at 10-12 dollars an hour, you will get low end employees with a high turnover rate. I understand the job is very "easy", but it also requires a self motivated, business smart individual that is able to understand the business metrics behind running a property. Also, employee-management relations needs to be greatly improved at the district level.


  2. Helpful (4)

    "Gain the experience and run the other way"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Pay is OK
    Hours and PTO is flexible
    Office is not too small and it is clean (even the bathrooms are clean)
    Company gives out yearly raises & bonuses
    Free food, soda and cake (unless your on a diet or diabetic)

    Cons

    Office gossip is VERY, VERY bad
    Management doesn't have a clue on how to manage nor take responsibility
    Managers blame mistakes on their employees without fail
    Advancement is close to impossible unless your kissing up to someone in senior management
    Always looking for work to do since managers don't know how to delegate

    Advice to Management

    Set an example to your staff by displaying leadership, knowledge and appraise employees for their good work.

There are newer employer reviews for CubeSmart
There are newer employer reviews for CubeSmart

See Most Recent

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