CubeSmart - Can be great for some, terrible for others | Glassdoor
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There are newer employer reviews for CubeSmart

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Helpful (3)

"Can be great for some, terrible for others"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - General Manager
Former Employee - General Manager
Recommends
Positive Outlook
Approves of CEO

I worked at CubeSmart full-time (More than a year)

Pros

CubeSmart is a great place to work for if you enjoy working independently, being in a laid back environment, sales and marketing, and are at a point in your life where you're not really looking to move up but are just looking for stability. As a GM you manage a facility with typically only one other employee. Many times you and the manager will not work at the same time as it is not often busy enough for the need of two employees. If you enjoy working alone this can be great, if not then this might not be the position for you.

Cons

Many times the maintenance responsibilities are performed by the GM and Manager which can be a bit strenuous at times. Regular cleaning and maintenance includes sweeping, dusting, mopping, landscaping, cutting the grass, leaf blowing, and in some cases even cleaning the gutters on the storage units. Facilities with one large building that houses indoor units are typically easier to maintain than facilities with several buildings and indoor and outdoor storage. The primary drawback to this position is that there are not many opportunities to move up. It's not hard to move from manager to GM if the position comes available but being a general manager is about as high up as many will get. While they have Area Managers and District Managers the positions do not come available very often and they take into accountability years with the company. At the time I lived on site which was a nice bonus but the two bedroom apartments are very small at times and you have zero privacy. It's not uncommon to have customers come to your door in the middle of the night because they lost their key, forgot their gate code, or need to make a payment.

Advice to Management

Accept the fact that the average employee sees their position at CubeSmart as a job, not as a career. Stop overcomplicating every single aspect of the job, it really is just storage, it's simple. People either need it, or they don't, so marketing will only get you so far.

Other Employee Reviews for CubeSmart

  1. Helpful (8)

    "Not a good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Cleveland, OH
    Current Employee - Store Manager in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CubeSmart full-time (More than 3 years)

    Pros

    Health benefits are ok. Pay is good if you bargain at hiring. If you want to work in a slow and get away with a crime, this is the job for you.

    Cons

    You will be lucky if you receive raise beyond $0.20, Every year they take away another Holiday paid day off. They will talk big things but it's nothing but a joke. I have seen lazy employees who does not do anything and employees who work very hard. They both get acknowledge same way. COMPANY CLAIMS THEY RECEIVED BEST CUSTOMER SERVICE AWARD. Well people who vote are the corporate employees themselves. HAHAHA

    Advice to Management

    If you want GM and Managers to work like slaves and have them do everything including landscaping, repairs, cleaning, moving heavy furniture, etc. PLEASE respect them and pay little bit more. That won't even put a dent in your pocket.


  2. Helpful (8)

    "Don't Work Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CubeSmart full-time

    Pros

    Salary is ok. Benefits are marginal

    Cons

    Upper Management picks favorites and harasses and abuses the new employees

    Advice to Management

    Get your managers to grow up and stop acting like bullies to new employees. Abuse and Harassment are not good business practice, nor is it mature.

There are newer employer reviews for CubeSmart
There are newer employer reviews for CubeSmart

See Most Recent

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