Cullen/Frost Bankers - Flawed Culture | Glassdoor
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Helpful (1)

"Flawed Culture"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Associate Relationship Manager in San Antonio, TX
Former Employee - Associate Relationship Manager in San Antonio, TX
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I worked at Cullen/Frost Bankers full-time (More than a year)

Pros

Great people and very smart individuals work for frost.

Cons

The company preaches culture, culture culture however they will turn your back on you at the drop of a dime. going through the FCU program i saw many upper management employees act inappropriately however the moment a younger person did they would get terminated or reprimanded.

Advice to Management

drop the good ole boy network open your eyes to how you have a double standard, and don't preach culture if you are going to turn your back on an employee quickly.

Other Employee Reviews for Cullen/Frost Bankers

  1. "It will pay the bills, but don't expect to advance"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    Senior financial management is very capable and keeps the company on as sure a footing as a banking organization can have these days. There are many who have found it a worthy place to work for 40+ years. The primary business is banking, so those bank holidays are a nice plus. Job security is probably higher than most, even for the mediocre. The brand is well-respected.

    Cons

    Relatively high job security means that the place is crowded - often with no room for advancement. It is also more highly networked, because of the long tenure employees have. This means that merit plays a significantly diminished role in hiring and promotions. Development of employees is not a priority, likely due to long tenure and a crowded workforce. The most talented and ambitious tend to move on.

    Advice to Management

    It seems that those who find growth opportunities elsewhere are seen as traitors by HR, staff development, and other management. The company would benefit by realizing that many don't really want to leave. Rather, they are forced to either let their careers atrophy or leave.


  2. Helpful (2)

    "I was actively working 3 months before being officially trained!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consumer Banker in Houston, TX
    Former Employee - Consumer Banker in Houston, TX
    No opinion of CEO

    Pros

    The turnover is low, the locations are conviently located with free parking. The job is fairly easy if you are good with memorizing forms and procedures. The employees are somewhat friendly and your job is mostly routine.

    Cons

    They expect you to be willing to fill in at other locations at short notice, if you don't you will not last long. The benefits suck and you have to wait 1year before you are eligible for health insurance. Getting time off is a pain and alot of the upper management is messy. Also the job does not pay enough for the amount of work expected. Training is the worst of any company I've ever worked for. It is mostly hands on therefore you are only as good as your trainer who is usually the current senior banker and mostly busy. Much of it was learn on your own...I was there 3 months before training started and had to complete training modules in between customers. There was a total of 80hrs to complete and if it was not done you are terminated.

    Advice to Management

    Do not be cheap with training! Training modules is not an effective method of training. There should be training in a actual learning or class environment before performing duties. It is not effective to provide inadequate training, then give low performance scores for representatives that are not properly trained.

There are newer employer reviews for Cullen/Frost Bankers
There are newer employer reviews for Cullen/Frost Bankers

See Most Recent

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