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      CurlMix

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      CurlMix reviews

      Communication is a very serious problem within the company - Customer Service Representative CurlMix Employee Review

      1.0
      Dec 8, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The products are genuinely good quality, even if they weren't the best for my specific hair type. And they do care about their mission and goal which is incredibly important to me. Unfortunately, they just weren't near as invested in me or my success at the job as I thought they were. The ability to work from home and culture within my team was great. The work load for our team was also very light, perhaps too light.

      Cons

      Obviously, CS becomes extremely monotonous. During my interview it was expressed that I would get the option to work in my true area of interest at some point but that never happened and eventually the CEO altogether stopped replying to my emails about the subject and my interest in doing more within the company, it kind of stung.

      CurlMix Response
      5y
      Thank you for your comments, and I’m sorry that you didn’t have a more positive experience. As a growing company, we still have things to learn, and often that comes directly from our employees – past and present. We don’t take what you’ve said lightly, and are working to ensure all of our employees feel that their voices are heard and understood; and necessary improvements are being made. Again, thank you for your comments, and best of luck to you.

      Explore other reviews about CurlMix

      5.0
      Jun 23, 2022
      Social media manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I liked my manager, she was nice and inspiring. I love that it's black owned and there's no politics or meanness. I get to come to work as myself. I also liked learning new skills all the time.

      Cons

      It's a small company and you get a lot of opportunities to grow your skillet but the leadership structure is flat so it's harder to move up in management.

      3.0
      Oct 21, 2024
      Social media coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s not bad working here

      Cons

      Leadership can change a lot

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