Currys PC World - Stressful | Glassdoor
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"Stressful"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - General Manager in Harlow, England (UK)
Former Employee - General Manager in Harlow, England (UK)
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Currys PC World full-time (More than 10 years)

Pros

seeing the new technology come in, getting real bargain deals on clearance stock, making friends.

Cons

Rude and ignorant customers, lazy student staff only there for the beer money, salaried for 39 hours but expected to work about 50 hours with no overtime "because you are management", undue pressure from area managers to meet targets on redundant kpi`s, office politics, no transparency on feedback UP the chain.

Advice to Management

If this company is to succeed then it needs to change it`s whole approach to customer service and staff training.

Other Employee Reviews for Currys PC World

  1. Helpful (1)

    "Worse pay for more targets!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Colleague in Belfast, Northern Ireland (UK)
    Former Employee - Sales Colleague in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Currys PC World full-time (More than 5 years)

    Pros

    The people I worked with made going to work bearable

    Cons

    The company continues to treat staff badly by increasing targets and expecting more from their employees without reflecting this in the wage that is paid. every year they change their bonus structure and in doing so make it more difficult for employees to achieve. Morale is very low in stores and every sale you make is criticized if you haven't sold all the add ons as well as the product. There are no opportunities for progression either which means experience is rewarded with people being given additional, but unofficial, responsibilities without any further remuneration.

    Advice to Management

    Treat your staff well....the work is very emotionally stressful and you do everything you can not to pay staff more. There should be better routes to progression too, although this may be a bigger issue in some regions than others, in the region I worked in you lost A LOT of very good staff because of poor pay and poor progression routes.


  2. Helpful (2)

    "I have seen so many great sales people leave this company because of poor manangement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Colleague in Chester, England (UK)
    Current Employee - Sales Colleague in Chester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Currys PC World full-time (More than 3 years)

    Pros

    Training is great and you meet a lot of great people, who unfortunately do not stay there long..

    Cons

    Those who do stay there long are generally who have learned to cheat their figures or stab others in the back to be "consistently good". I have seen so many great people treated horribly by the managers it is ridiculous. Chief exec has no idea that even the day he released his letter to everyone to ease off hard sales not much has changed in actual stores. People in this company are on much lower pay than many similar type sales colleagues plus not even on commission while expected to drive hard sales despite customers experience (ex. car-phone warehouse, who is now part of the same company : their colleagues are starting off higher and actually get commission). Awful atmosphere in shops because of that.

    Advice to Management

    Some respect to colleagues and equal opportunities is what this company is lacking

There are newer employer reviews for Currys PC World
There are newer employer reviews for Currys PC World

See Most Recent

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