Custom Disability Solution - Failing company | Glassdoor
  1. "Failing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, ME
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Custom Disability Solution full-time for more than 9 years

    Pros

    We have good clients we can't service properly.

    Cons

    Management in Portland from CEO down are extremely incompetent and absent from operations. Employees are pushed to work overtime and weekend to try and keep up without extra pay. Employees are walking out of the door because it's such a hostile work environment and managers are incompetent and unprofessional. Managers also don't lead by example and often take time off. There is absolutely no job security or growth...

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    Advice to Management

    Hire managers who are professional and have the skill-set and experience to manage employees. Hire more competent staff to keep up with claim volume. It's unacceptable to have the back log of claims that we have because we don't have the proper staffing levels. The ship is sinking.

    Custom Disability Solution2017-08-08

Other Employee Reviews

  1. "Happier than ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Claims Examiner in South Portland, ME
    Recommends
    Positive Outlook

    I have been working at Custom Disability Solution full-time for more than 2 years

    Pros

    I have worked in claims for a long time and seen a lot of different management styles, but CDS is by far the most impressive of all. It's pretty amazing to see managers be so hands on with claims and help out their staff when needed. Very positive work environment and co-workers are hands down, the best around!

    Cons

    Claims are the same everywhere, the leadership and management are what should be focused on, not the job itself.

    Advice to Management

    Keep up the great work!!

    Custom Disability Solution2016-07-22
  2. Helpful (1)

    "Don't bother, really I'm not kidding, don't do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Custom Disability Solution full-time

    Pros

    Always able to find a parking spot.

    Cons

    If you are a nurse who values your career and appreciates the ability to grow within your field, then this is NOT the place you want to be. The clinical department for this company is over seen by someone who does not even hold a formal degree and she is unable to provide support and guidance for her clinical staff. Again, if you are a nurse applying for a job here, consider yourself warned. High turn over in all...

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    Advice to Management

    Require that your managers hold degrees, attend annual trainings to work on their management skills and growth and LISTEN when employees have things to say! If suggestions were taken seriously the job retention for this company would be much better.

    Custom Disability Solution2018-01-02

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