Cycle Gear - Retail is a revolving door business, and there are reasons why | Glassdoor
There are newer employer reviews for Cycle Gear
There are newer employer reviews for Cycle Gear

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"Retail is a revolving door business, and there are reasons why"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales and Merchandiser
Former Employee - Sales and Merchandiser
Neutral Outlook

I worked at Cycle Gear part-time (More than a year)

Pros

Great discounts on motorcycle parts and apparel do make a very nice incentive. If you are bike enthusiast then this is a job for you.

Cons

Empty promise and low pay. You hardly have any chance of pay raise or promotion if your not a full time employee, and lets be honest, who is taking this as full time job. If you are full time and do get promised something, make sure they dont start stringing you along.

Advice to Management

Stop treating your team leaders like crap, there's a reason you cant find people to stay in, even with high unemployment.

Other Employee Reviews for Cycle Gear

  1. "Worst job I've ever had, too bad, could've been a lot of fun."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook

    I worked at Cycle Gear full-time (Less than a year)

    Pros

    Fun customers
    Get to talk about bikes all day long
    Get to influence new riders as far as safety goes
    Co-Workers generally share the same interests
    Discount is great, too bad they dont pay enough to make it worth it.

    Cons

    Where do I start
    You better make goal. Weather crappy and no customers? Too bad, better make goal.
    High turnover. Always training someone new. Get paid extra to train new people? Of course not
    Constant add-on pushing. 1 add on is ok, but when told to push add ons for every sale and then the unrelated purchase with purchase at ring out? A little excessive.
    Low pay. Barely above minimum wage.
    No benefits
    Zero training at all. Basically, get hired, you're on the floor running.
    Managers like to hire friends that have zero motorcycle experience rather than promote from inside.
    Give customers no incentive to shop in store, in fact, now charging a shipping fee to order in the store that is not charged online. Tough to make goals that way.
    I could go on and on about store policy, but basically, it was a horrible experience

    Advice to Management

    Promote from within, ease off slightly on the goals, its too much pressure for such a low paying job. Offer better commission. Try to RETAIN employees instead of burning them out and then simply replacing them.


  2. Helpful (1)

    "Cycle Gear is the Worst Place I have ever Worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Cycle Gear full-time (More than a year)

    Pros

    Unfortunately I have nothing positive to say about this company after working here

    Cons

    No real room for promotion unless you have a "buddy" in management, base wages or extremely low and the commission structure is convoluted and poorly structured, benefits are sub par and expensive, 401k match not offered, you dont earn vacation unless you have been there for at least a year, company doesnt have loyalty to employees, the turnover rate is very high so do not leave a company for a job at Cycle Gear because you can be let go at any moment for any reason with or without a warning.

    Advice to Management

    Start managing the company correctly and ethically instead of like a "Mom and Pop" shop. Hire qualified managment to run the company. Pay all employees fairly. Revamp the commission structure so that employees are not competing with one another for sales. Promote and hire people according to their qualifications and what they know not because of what they know. Provide affordable benefits to all employees.

There are newer employer reviews for Cycle Gear
There are newer employer reviews for Cycle Gear

See Most Recent

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