DACCO - The worst job I have ever had. Extremely high turnover rate. | Glassdoor
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Helpful (2)

"The worst job I have ever had. Extremely high turnover rate."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - OATS Counselor in Tampa, FL
Former Employee - OATS Counselor in Tampa, FL
Doesn't Recommend
Negative Outlook

I worked at DACCO full-time (Less than a year)

Pros

Clinical supervision for graduate school, registered internships, credit toward CAP.
Helping some clients and seeing them improve, with the limited time you have to help them.
The people you work side by side with (lateral coworkers, not management) are very friendly and are great team members, probably because we are all going through the same horrible experience.

Cons

Caseload so high it's ridiculous. Management/Staff is inconsistent in holding clients accountable, and sometimes enable clients due to limited time/energy to deal with it.
Management and CEO are focused on money, numbers, state/national accreditations and Medicaid audits, and liability...not people (that goes for both clients and employees). Extremely disorganized, with horrible communication from the top down.
ZERO training before getting thrown into the fire with a huge caseload.
Extremely low wages. Making less with a master's degree than I did as a lifeguard when I was in high school, less than a server at a restaurant.
Very few clients choose DACCO unless required by court or Dept of Children and Families; because it's so hard to get the care you need here due to staff being stretched so thin.
They don't care if you or your family get sick, if you are pregnant, or if your family member dies...they keep dumping more work onto you to do when you come back from emergency leave, and they will fire you for whatever they want even if you have gone above and beyond what you should have done for the company.

Advice to Management

Start acting more like a non-profit organization and be more client-focused. Provide a decent quality of care to clients, instead of trying to keep client numbers high. Consider the number of staff members required to maintain a huge client volume, and realize that very important things fall through the cracks when employees don't have adequate time to complete the tasks. Treat clients and employees with some minimal respect and dignity, and this will improve the organization's reputation in the community. People in human services are willing to work for low pay in order to feel like they are making a difference, but when you get treated poorly by management and the organization makes you choose between being able to serve clients (through counseling efforts) and being able to keep your job (i.e. focusing almost all of your energy on completing extremely inefficient paperwork and IT processes), then everyone involved is disgruntled. Start asking why your employees leave in herds. Consider TRAINING your employees on the policies/procedures for their job/program, how the software works, and assign one person to be responsible for teaching them how to perform all the functions of their job. Every other organization in the world knows you have to train someone, rather than just having them shadow another employee.

Other Employee Reviews for DACCO

  1. Helpful (1)

    "The organization is not really into helping people with substance abuse problems--just getting $$ from the government!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Substance Abuse Counselor in Tampa, FL
    Former Employee - Substance Abuse Counselor in Tampa, FL
    Doesn't Recommend

    Pros

    They have a nice new facility.

    Cons

    It's all a numbers game--the more people that are run through the "programs"--the more $ the organization makes!


  2. "good place to start out"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counselor in Tampa, FL
    Current Employee - Counselor in Tampa, FL

    Pros

    flexible hours, easy going staff

    Cons

    low pay, few opportunities for advancement

There are newer employer reviews for DACCO
There are newer employer reviews for DACCO

See Most Recent

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