Better Companies out there - Team Leader DHL Employee Review

1.0
Aug 16, 2022
Recommend
CEO approval
Business Outlook

Pros

The bond between colleagues who are in the same fate.

Cons

Poor call centre management team. No EQ. Only care about Service Levels without thinking of the minimum manpower. No work life balance. Meeting scheduled after 9pm.

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DHL Response
3y
Hello, Thanks for popping in here and leaving us a review - we appreciate it! You are right that sometimes the workload can be pretty high and demanding, especially during peak seasons, but please note that we are aware of these issues and are constantly trying to improve on them. We firmly believe that all our employees deserve a good work-life balance, which goes hand in hand with better job satisfaction and increased productivity. Truly a win-win for all! We expect our Leaders to serve as role models for employees across the Group, not only motivating, supporting their teams with their workload and work planning, but also demonstrating how their work helps the company achieve its goals. Best wishes, Your DHL Team

Explore other reviews about DHL

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
6d
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible and Really Great Pay

Cons

On your feet for extended periods of time

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