DHL Express - Boring and repetitive once you have the job duties down. | Glassdoor
There are newer employer reviews for DHL Express
There are newer employer reviews for DHL Express

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Helpful (1)

"Boring and repetitive once you have the job duties down."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Phoenix, AZ
Former Employee - Customer Service Representative in Phoenix, AZ
Recommends
Positive Outlook
Approves of CEO

I worked at DHL Express full-time (Less than a year)

Pros

The pay is decent and decided upon your past experience.

Cons

Once out of training you basically are thrown onto the phones and expected to do ALOT of on the job training. There is alot that is not covered in the classroom that could and should have been.

Advice to Management

One more week in training covering the "trace" procedures and reasons for opening them would save everyone time. Invest more time in having a knowledgeable base to start with, not just scripting.

Other Employee Reviews for DHL Express

  1. "Good for those able to re locate for promotions"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Tempe, AZ
    Current Employee - Inside Sales Representative in Tempe, AZ
    No opinion of CEO

    Pros

    potential for advancement, mainly if you can relocate, commissions are good if you are able to meet them. benefits are good.

    Cons

    commission goals become harder and harder to obtain every quarter and some quarters are near impossible to make plan

    poor base pay

    some managers are good, others are not in right position

    Advice to Management

    management should be consistent across the board, they should not favor certain employees need to make sure that everybody understands their career aspirations and creates a path for them to be achieved.


  2. Helpful (1)

    "It is a decent company to work for, unfortunately there is favoritism while promoting."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Phoenix, AZ
    Current Employee - Inside Sales Representative in Phoenix, AZ
    Approves of CEO

    Pros

    DHL Express is an international company and a great stepping stone to several other companies in the same industry.

    Cons

    You must be in a position for a year before promotion, but if you are one of the management teams favorites they will make an exception even without proven abilities.

    Advice to Management

    Offer more opportunities to employees with industry experience rather then promoting the college kid that just got hired.

There are newer employer reviews for DHL Express
There are newer employer reviews for DHL Express

See Most Recent

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