DICK'S Sporting Goods - OK, but unrealistic expectations | Glassdoor
There are newer employer reviews for DICK'S Sporting Goods
There are newer employer reviews for DICK'S Sporting Goods

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Helpful (2)

"OK, but unrealistic expectations"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Cashier in Atlanta, GA
Current Employee - Cashier in Atlanta, GA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at DICK'S Sporting Goods part-time (More than a year)

Pros

Get a decent discount, work with some very nice people, try to accommodate your schedule unless it is in the Month of December:) Staying open for Black Friday all day and night like all the loser stores such as *mart, etc.

Cons

I work as a cashier, and these are the duties of a person getting just above minimum wage. Greet customers and ask if they found everything ok, get them to sign up for a scorecard( a free loyalty card), try to upsell a protection plan if available on their product(s), try to get them to open a credit card, take returns, use coupons that only work for 1/2 of our clothing and merchandizing, explain why the other half do not accept coupons, turn away coupons received on the internet from unauthorized places, answer the phone, not allowed to drink water at the front line, and do it all within 1-2 minutes because of the constant understaffing, and fold cloths if you happen to get a breather.

Advice to Management

Hire more cashiers, give cashiers so more $, all employees should sell the protection plan and credit cards, not just the cashiers, type in larger letters which sale clothes are not on sale, have a sign posted we only accept authorized Dick's credit cards. Start making ALL employees mention the scorecard and credit card, everyone should answer the phone. REALLY need to employ more cashiers, waiting in line for 10-15 minutes sucks, and there is no way that the person will get a scorecard let alone a protection plan or credit card. ALL store, no matter the size should have a greeter to help out to show clients where everything is and help keep the lines flowing.

Other Employee Reviews for DICK'S Sporting Goods

  1. "Overall good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSM
    Former Employee - DSM
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DICK'S Sporting Goods full-time (More than 10 years)

    Pros

    Growth opportunities for managers. Good pay and benefits. Surrounded by sports. Opportunities to participate with peer groups and learn best practices

    Cons

    Constant changing of the guard at executive level. Allocation, buying and field group rarely on the same page. Marketing group has opportunity to execute ideas from field.


  2. "Never enough Payroll to get the job done to standards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Charlotte, NC
    Former Employee - Sales Lead in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DICK'S Sporting Goods full-time (More than a year)

    Pros

    Great fun work environment. Decent discount. Comfortable attire to wear to work.

    Cons

    Unrealistic expectations with the amount of payroll given to get task done properly. Nor is payroll given to train new associates properly.

    Advice to Management

    If the top priority is taking care of the customer, give the payroll so that the customer can be properly taken care of.

There are newer employer reviews for DICK'S Sporting Goods
There are newer employer reviews for DICK'S Sporting Goods

See Most Recent

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