DICK'S Sporting Goods - A company with a lot of growing up left to do | Glassdoor
There are newer employer reviews for DICK'S Sporting Goods
There are newer employer reviews for DICK'S Sporting Goods

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Helpful (11)

"A company with a lot of growing up left to do"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager
Current Employee - Store Manager
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at DICK'S Sporting Goods full-time (More than 3 years)

Pros

Associates are great, benefits aren't bad, 3 weeks vacation for right out the gate for a SM, merchandise is top of the line, 25% discount. The training (albeit sometimes unpractical) is extensive. The company is growing at a tremendous clip (planned to open 50+ stores next year) so there are growth opportunities at every level. Unlike other retailers you are selling "fun" to customers. The merchandise is recreational or "nice to haves" so customers are generally nicer than other places. With that said, it's still retail

Cons

Hours allotted to run a store is a JOKE! As a store manager, you understand that payroll is most controllable expense and must manage it well to be successful. With all that said, they hours to give you to properly run a store (complete tasks, unload and stock freight, provide personal sales service to customers, an registers and cover breaks, complete merchandising gameplans, etc) is a COMPLETE and UTTER joke. Read the other reviews on here, it's the #1 complained thing about among managers with this company. DMs, RVPs, and corporate refuses to acknowledge or even discuss- they just continue to pee in our cup week after week, look you in your eye, and tell you it's lemonade. Communication methods could also be improved. We received communication via an online application, but it changes frequently, and sometimes last minute (that you're expected to execute with all that surplus payroll I discussed above). HR is HR. There is complete and overwhelming paranoia about possible lawsuits, so it's difficult to coach and terminate associates that have no business being allowed to breathe let alone work in a customer-facing business. If an associates screams bloody murder, you will be tried, convicted, and sentenced with an investigation. Because of this, many managers have simply accepted their circumstances and keep associates that are holding them back from taking their business to the next level. With the exception of our veteran military servicemen/women the ONLY "protected class" should be people who work hard and are committed to improving and helping the company succeed. Sales plans are apparently created by a group of toddlers that pick random numbers based on a compilation of Sesame Street's "number of the day" sequences. Yes, that's how much sense they make for some stores. The majority of the company bombed Inventory and of course they blamed it all on store managers and our inherent and all of a sudden inability to execute processes. It has nothing to do with a merchandise management system that is inefficient and mistake-prone. The possibility of making a bonus as a manager is probably the same as hitting the current Powerball numbers for the lottery. For the most part, it's unattainable and they OBVIOUS with shamefully making it more difficult for you every chance they get.

Advice to Management

I understand that investors are important and critical for the growth of a company, but draw some battlelines concerning how you treat field management and support the people in the stores. Invest in our people, and it will undeniably provide dividends. Provide resources that allow good managers to run a great looking/feeling business. Make unannounced visits and spend that time talking to associates about what is needed and how you can help. Right now, corporate/regional visits are similar to what Brazil did for the World Cup. Sure, the stadiums and the capital look wonderful for these two months the world is visiting, but crime/poverty/corruption was rampant before and it will continue right after. IT'S NOT A REALISTIC portrayal when corporate comes to town. If you have never been to a circus; come one, come all to witness a DSG corporate visit...it is the grandest show in town.

Other Employee Reviews for DICK'S Sporting Goods

  1. "Great when hours are available"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DICK'S Sporting Goods part-time

    Pros

    Cool staff, good to help out people and talk sports. Discount is nice.

    Cons

    Not a lot of pay, not many hours to be given. Incentives would be nice.

    Advice to Management

    Better training as well as more incentives.


  2. "A Manager's Nightmare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DICK'S Sporting Goods full-time (More than a year)

    Pros

    Decent discount on some things. Customers seem to like what their shopping for despite the price.

    Cons

    Constant payroll cuts. Constantly changing priorities. Customer Service is all talk, no action. Store Operations are a joke.

    Advice to Management

    Let the stores do what they need to do, stop micromanaging every single little things. Give the stores some payroll, gotta spend money to make it.

There are newer employer reviews for DICK'S Sporting Goods
There are newer employer reviews for DICK'S Sporting Goods

See Most Recent

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