DIRECTV - Great company, no movement out of call centers | Glassdoor
There are newer employer reviews for DIRECTV
There are newer employer reviews for DIRECTV

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"Great company, no movement out of call centers"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Missoula, MT
Current Employee - Anonymous Employee in Missoula, MT
Recommends
Positive Outlook
Approves of CEO

I have been working at DIRECTV full-time (More than 3 years)

Pros

Great benefits
wonderful working enviorment
good career development opportunities

Cons

senior leadership is almost never an internal hire out of a call center except in Denver
pay is low compared to national average and isn't always tied to performance across business units/locations

Advice to Management

Look in the call centers for managment opportunities. Schooling isn't everything, good people may not have the degree you are looking for, look at their performance and experience

Other Employee Reviews for DIRECTV

  1. "Good Company with Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Tulsa, OK
    Former Employee - Call Center in Tulsa, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DIRECTV full-time (More than a year)

    Pros

    DirectTV has great benefits, optional work hours

    Cons

    Hated having to look for a new seat everyday, lots of immature employees who dressed unprofessionally.


  2. "Great experience and good learning environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advertising Sales Planner in New York, NY
    Former Employee - Advertising Sales Planner in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DIRECTV full-time (More than 3 years)

    Pros

    This is a good place to get a start on your career. I started at a low level, low skill, hourly job and worked my way up through the ranks to a position that fit my university education. Management is pretty good throughout the organization. Benefits are great.

    Cons

    Pay is low for the industry and low for the size of the company. Nepotism seems to be a global issue throughout the organization. If you aren't connected be prepared to show your true value. Actual skill will eventually be rewarded but you must be patient.

    Advice to Management

    Pay your employees fair wages and be mindful to not pay subordinates higher salaries than their direct superiors.

There are newer employer reviews for DIRECTV
There are newer employer reviews for DIRECTV

See Most Recent

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