DISH - Over Worked | Glassdoor
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There are newer employer reviews for DISH

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Helpful (2)

"Over Worked"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Flushing, NY
Current Employee - Customer Service Representative in Flushing, NY
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at DISH full-time

Pros

Helping customers and paid training, only 4 days a week on the job for customer service representative. Starting pay is good but not enough for the amount of work that is required of you. Co-workers are laid back.

Cons

long hours per day, for example 10 hours. they pressure you to sell to customers when this is a customer service job. The training provided is not enough, for you to learn the basics. Every minute counts when you are late.

Advice to Management

stop micromanaging

Other Employee Reviews for DISH

  1. Helpful (3)

    "The worst job I ever had."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative I in College Point, NY
    Former Employee - Customer Service Representative I in College Point, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at DISH full-time (Less than a year)

    Pros

    Training was in depth and plentiful a lot of effort is put into training its employees.

    Cons

    Benefits are awful, company doesn't seem to care, metrics are absurd.

    Advice to Management

    Listen to your employees, a lot must be done to improve retention. Company seems to pass on the atitude that you are replaceable rather than how do we help resolve your issues. It's the job of the representative to care for the customer and the job of managment to care for the employees so show it.


  2. Helpful (2)

    "A waste of my time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician in Auburn Hills, MI
    Current Employee - Field Service Technician in Auburn Hills, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at DISH full-time (Less than a year)

    Pros

    Seems like decent pay
    Being able to work on your own

    Cons

    Ridiculously long hours
    Poor training
    expensive benefits
    Bonus which are nearly impossible to reach

    Advice to Management

    Totally revamp your training, it's a waste of our time and your trainers. My on the job trainer had no idea he was even going to be training someone, and had zero idea what we had learned in class to help put it into practice. When your rated #1 worst employer, listen to it, the complaints are justified. Neither the customers nor the poor sole you have working in their home till 10pm, or even later, want to be there that late.


There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

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