DISH - The good, the bad and the cheap | Glassdoor
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There are newer employer reviews for DISH

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Helpful (4)

"The good, the bad and the cheap"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Middle Management in Denver, CO
Current Employee - Middle Management in Denver, CO
No opinion of CEO

I have been working at DISH full-time (More than 5 years)

Pros

Good Pay, generous bonus structure for hourly and salaried employees. The culture is hard driving, do what it takes to succeed and is definitely not for everyone. But if you don't mind hard work and you are willing to go the extra mile to achieve results, DISH will be a good fit. There are also lots of opportunities for growth and change and DISH leadership encourages and supports change, new ideas and innovation. opportunities for advancement for college graduates but not to many opportunities for those without a degree.

Cons

DISH expects dedication, hard work and some long work days. This is not a 9-5 office. DISH leadership does not seem to understand the work life balance. Benefits are lacking. Health benefits have costly premiums and one of the highest deductibles that I have ever experienced ($1250 for an individual and $2500 for a couple or family.) If you are relatively healthy and never in an accident, you basically pay for all of your health care out of pocket never reaching your deductible. Vision coverage is almost non existent and mental health coverage is non existent (seriously!) DISH cheaps out on its employees in order to put more money in its coffers.

DISH has a fatal flaw. They see themselves as a technology company like Apple or Google. They do not understand that they are a service provider. Because of this they consistently under value their customers and their employees that touch their customers. If they put as much effort and funds into creating exceptional service as they invest in technology, they could be top of the line. instead, they squeeze the hourly employees and the customer to get as much as possible from each and discard when they cant squeeze any more out of either.

Advice to Management

Lighten up on the deductible, offer better vision, dental and mental health coverage. You'll need this to keep your best employees as the economy continues to improve. Learn to value your customers and your field staff. A content staff is happy and upbeat and comes across in the service they provide; a stressed out, rushed and harried staff provides ... Its not rocket science.

Other Employee Reviews for DISH

  1. Helpful (3)

    "The worst employer I can even imagine..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Manager in Littleton, CO
    Former Employee - Inside Sales Manager in Littleton, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH full-time (More than a year)

    Pros

    None. I am ashamed to say I ever worked here and future employers have stated on multiple occasions that seeing dish network on a resume turns them away.

    Cons

    Terrible management. No concern for employees. Poor wages. Negative environment.

    Advice to Management

    Try to at least pretend your employees matter.


  2. Helpful (4)

    "Promised a great opportunity, provided a lie"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at DISH full-time (More than a year)

    Pros

    Great tech's that work hard everyday. Four day work week. Great direct Managment. Ok pay.

    Cons

    Techs are overloaded pay a dispatch computer that sends them all over the map with dispatchers who don't care. Upper management screams about points per hour but says the dispatch system doesn't have anything to do with it. Upper management tells lower to do things that are completely unrealistic. Wants van layouts that Dont work And then want to punish techs for not having their vans to layout. Consistently raise monthly goals for sales that techs have to meet and threaten to write them up if they don't meet the goals. Meanwhile, they are trying to finish 7 jobs and bring some of those jobs up to standard that subcontractors did wrong. Providing insurance that is useless unless you get in to a major accident but charge you $150 a paycheck to have it. Upper management doesn't care what their lower managers have to say. They will tell their IM's and FSM's one thing one day and another the next. Get angry when they didn't accomplish goals when the goals were not reachable to begin with. Upper management doesn't care now nor will they ever care about the techs. If a manager shows any kind of loyalty to a tech, that manager is singled out and they find a way to punish him. To show you the integrity of the company. When Dish was listed "As the worst company to work for" all of our managers received e mails from The Colorado home office stating. Please go to Glassdoor.com and tell everyone how wonderful it is to work here at Dish. That may be true in Colorado, in the field elsewhere however, no. Run far and run fast. Just don't run to here.....

    Advice to Management

    Listen to the people who are actually in the field doing the job. Don't threaten people or make them feel like they don't matter but tell them to treat others like gold. Train people better so they don't get in to the field and get lost. You can't expect people to do a good job without providing the tools


There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

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